Raouche Arjaan by Rotana Reviews
Chouran Street facing the corniche (Beirut)

These reviews are submitted by guests who stayed at Raouche Arjaan by Rotana. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Amazing Hotel..


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I did not like that my room view is only the stairs!!! in fact I chosed the hotel to have a sea view!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff, the location,


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff very friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very elegant, extremely nice view. very clean out door pool.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

view staff complementary wedding cake

issue with A/C


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean, friendly staff , close to everything, great sea view, fast check inn, fast check out, the room equipped with everything, good health spa, at the lobby the wifi internet is totaly free. The general was one of the best hotels I stayed in.

As a five star hotel the internet wifi service in the room should be free not to be charged with a high price considering the room rate.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I like most the friendly and professional attitude the front desk team especially the front desk manager Mr. Wassim.

Nothing specific, except the extra charges for car park and internt access charges in the rooms.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice location with amazing sea view Rooms are very spacious Food is amazing in addition to the food presentation Buffut breakfast is rich


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Every Thing

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and comfort

Took so much time to check in, we waited three hours in order to get the room.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staffs were friendly and helpful. A lot of restaurants around the hotel 24hours.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was very good a good deal for the price. I had booked a deluxe room and due to non availability I was upgraded to a classic suite

When arrived it was only one person at the reception and he already had two customers waiting ahead of us. It took almost 30 minutes before we were attended.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

- Location - Friendly staff - Quality

- Charging on Internet Use - Coverage of Internet - Delay of Valle Parking


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I do lake the location

None


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff was very helpfull and usefull and made an excellente standard of hospitality


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything was good

free internet was only in the lobby


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked the Courtsey of the employees, always welcoming, helpful and smiley. I liked the cleanliness and the respect.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Simly everything

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

-Location -Staff are friendly and helpful -Rate

- Bed pillows - free WiFi not available at rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is cosy and the staff are proffessional, they upgraded us to a higher suite because we are honeymooners, they dealt with us in a very gentle way.

The price did not include the breakfast and they did not refill the shampoo , the conditionor and the shower gel next day.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Street noise


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is perfect

room size was too small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Every thing was perfect..


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everthing was excellent at the hotel.

They should work on better and more sight seeings brochures.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I like breakfast and the activity of the staff also the sea view from the wide room

The small lobby


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, friendly staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff was nice and friendly.

the windows in side the room need to be clean.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

clean and staff extremly friendly and good location

i had to pay for WiFI


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

location is the reasons to book in this hotel

its costly for internet and parking and to use any of the hotel facilities ... if you want sneeze you have to pay


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The hotel is good for business travel and short time stay.

Its extremly noisy. To my surprise the windows are not sound protected, which you woudnt expect when you stay at Rotana.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

I like the location

the rates are high


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location and view

Towel not clean in the bathroom They charge me more than the amount showing in my reservation.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location is excellent

Classic rooms are terrible, they should shut it down.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location

You can here voices and noises from other rooms to your room, which so disturbing