The staff are excellent. Impeccably courteous, of course, friendly, and
helpful. The room was spacious, and had two views, as it was a corner
room. One overlooked a nice garden. It was quiet and restful, yet
convenient to subway stops and really nice and (seriously) inexpensive
restaurants (just beside the nearby ana Hotel, part of the shops which... what people say »
are part of the Suntory Hall complex). There are plenty of competitive
shops on the streets near the hotel, so you're in no way hostage to
the hotel -
The Hotel Okura is well maintained and a traditional Japanese atmosphere. The Staff is super friendly and courteous.
Bed was comfortable, the bathroom, small but clean and with everything you might need. Very clean in general. Decoration of the Hotel is a minimalistic Japanese style.