Grand Hotel Ambasciatori Reviews
Via Califano 18 (Sorrento) 80067

These reviews are submitted by guests who stayed at Grand Hotel Ambasciatori. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

Write a review - Grand Hotel Ambasciatori »

Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

its elegance.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

relaxed atmosphere, polite and very helpfull and friendly staff

nothing - loved all of it


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Room food service attitude


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

If you are looking for a top flight hotel with staff and management that attend immediately to you every wish and anticipate those that are not yet expressed, look no further. I travel as part of my profession and can say without doubt that the beauty, location and services of this facility are beyond comment. Start your stay with a candlelight dinner on the terrasse ovrlooking the Bay of Naples


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

staff excellent, location the best, very clean, excellent breakfast buffet and special dinners.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The beautiful sea view from the bedroom and the beautiful garden where you could sit in either the sun or the shade and look out at the sea.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything though entertainment on regular basis in evening ws just starting so we missed that a little but small price to pay for also missing crowds in sorrento


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

All of the above, excellent service, position of hotel overlooking the sea and short walk to Sorrento centre


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Salvatore - The Jetty Bar Manager was extremely friendly and looked after each and every one of his guests giving a first class service.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

service was excellent, grounds and location was beautiful, great value for you money for the area. I would stay there again.

no irons available for in room use and the food was not the greatest


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

Everything!!! Magnifecent Hotel . Fab view. Lovely staff. Super!!!


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort

Situatation, Food, Decor, Staff especially at reception (Carla), Hygiene, Garden, Night entertainment

The bed was very hard and pillows were not comfortable


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort

very nice views. Ocean view ( cliff overlooking the ocean, pompeii, mt. vesuvious, and Naples.. was as good or better than the website pictures

not really.. it was pretty good and we would stay there again.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort

service and food was excellent

room was noisy due adjacent service lift


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

Good quality with a good laid back feeling


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 5 Services Comfort: 5 Comfort

Breakfast was very good and the hotel was spotless

The room in which we stayed in got very noisy from the street outside.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Fabulous views from room balcony.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

We were upgrade from a garden view room to a sea view room with a 20 sqm terrasse facing Capri. Fantastic surrondings, hotell and ambiance. very service oriented personnel, nice breakfast, close to city. The pool area and the sea area were fantastic. We justed loved it!


Staff: 4 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 5 Services Comfort: 5 Comfort

Great views and location


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort

Absolutely stunning views from the terrace. Lovely feel to the hotel lobby. Accomodating staff.

The room on our first night was very noisy (traffic and construction), but we were changed to another room with no trouble the next night.


Staff: 5 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

The location, staff, size of rooms. Nice hotell

Breakfest


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

excellant all round experience. Fabulous setting especially the balcony


Staff: 4 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort

The room allocated, was very nosiy from 7am when breakfast wasbeing served


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location and view!

Bathroom could have been better.


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Staff and amenities good.

Room to near to lift which woke us.


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Wedid find the evening meal disappointing in comparison to other facilities.Staff seemed aloof and meal was poor quality


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

Great views

Food was mediocre


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

The wonderful location and most of the staff were very friendly andattentive.

Some of the staff at times, at breakfast and during the one dinner wehad in your restaurant during our stay could have been a littlefriendlier! All of my family enjoy good coffee and we found the littlepots of coffee offered at breakfast too weak. We felt it was a bit of abother for staff when we asked for an espresso doppia with breakfast!


Staff: 5 Staff Clean: 4 Clean Value for money: 2 Value for money
Services: 4 Services Comfort: 4 Comfort

Location and staff.

Prices in general but then again I found Sorrento very expensive.


Staff: 3 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort

its location


Staff: 3 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort

Location was good. View was great - across the bay of Naples. Service was very good.

We had a room under the dining room and, as the floors were tiled, any movement of furniture was very noisy in the room. Also the balcony was very small. I mentioned both in my comments form to the hotel on leaving.


Staff: 2 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Great position, views, terraces etc

We were very disappointed with our room. Inward facing as said on the web site, but this needs to be more specific, we were facing into a light well, the room was dark and depressing. When I asked for assistance to change I was basically told, "ou booked it you live with it" the general manager was very unhelpful