Best Western Premier Hotel Royal Santina Reviews
Via Marsala 22 (Rome) 00185

These reviews are submitted by guests who stayed at Best Western Premier Hotel Royal Santina. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

What a great place to stay - close to Termini Station - and start oftour bus - this hotel has a shuttle to and from the airport - everyonewas very nice and wanted to help make our stay more enjoyable. Thebreakfast was delicious. Rooms were nicely decorated, comfotable, andclean. We would definately stay there again!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was perfect in terms of getting to and from the airport via terravision. Also in terms of being near Termini central station the colloseum was only 2 stops away.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

The customer friendly approach of the staff, the good breakfast and everything in general.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Front desk staff were very helpful and friendly at all times

At breakfast the water for tea or coffee was never hot, just barely warm


Staff: 4 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 5 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort

welcome by reception

little choice of wine with meal


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 3 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 3 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

buffet breakfast is just fair and need improvement


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort

staff so friendly and helpful with lots of knowledge about local tourist info. Location couldn't be better.

Hot breakfast wasn't that hot some mornings and was dissappointed with the selection on the restaurant menu


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort


Staff: 3 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

The Breakfast

Some of the staff were rude


Staff: 5 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 3 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort

convenience, close to train station


Staff: 4 Staff Clean: 2 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 2 Comfort

close to the city center and near central railway station

It's not 4-star hotel, definitely - rooms are extremely small, breakfast is poor, no fridge in room, small wardrobe; bath was not cleaned - a lot of hair from the previous tenants. I don’t recommend using Wi-Fi internet in this hotel. Connection is bad or smb tries to cheat. You should buy at least 1 hour card. If computer lost connection in 2 min after the start, you will be charged for whole 1h