Palazzo Segreti Reviews

Via San Tomaso 8/b (Milan) 20121

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The hotel desk service was excellent. ROom was modern and relatively spacious. Location is fantastic

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Just a very cool hotel with limited space. Design was very stylish and people were terrific.

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Location, outstanding service, beautiful junior suite, gorgeous decor.

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Good location,10 minutes walk from Duomo. Unique modern-minimalist room design. The staff are nice and helpful

Our room was a bit dark, more lighting will be nice

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Very friendly and accommodating staff, especially Chiara who welcomed us in from our arrival during a rainstorm with compllimentary wine.

nothing

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In the heart of Milan; a hotel driven by a passion for genuine hospitality, thought-provoking design and architecture. Each room has his individual character. The breakfast was simple but delicious. a D R E A M

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Superb little gem in the city centre of Milan. Elegant styling, friendly staff always at your service. A home away from home.

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Particularly the afternoon/evening receptionist. Extremely polite, helpful, etc...

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Central location, cool design, clean and quiet rooms, lovely staff, very helpful reception. We had a great stay in hotel Palazzo Segreti and will be back, if we are in milan again. I especialy want to say many thanks to a young man at the front desk, who has given us many useful informations about the city. And at the day wenn we checked out, you have taken care of our luggage till we were back in the hotel at 15:00. Thanks a lot! Grazie!

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The location was awesome. Close to everything.

The doors slammed shut...a little bit annoying especially at night.

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The location is perfect! The hotel staff were always friendly and helpful, the breakfast was of a high standard and the room was a good size and nicely decorated. I would definitely stay there again and recommend it to others

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From Sabrina at the front desk to the comfort of the room, the central location and the sumptuous breakfast buffet, this hotel has it all!

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very chic and cool hotel. Staff could not be nicer. PERFECT location.

I cannot think of anything not to like other than the constant construction in the neighborhood (all of downtown Milan) as the city prepares for Expo 2015.

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Nice location. Very cool boutique hotel.

One of our rooms was very dark, and both rooms got very warm towards the end of our stay.

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Friendliness of staff, amenities and location

The wifi was not working during our stay.

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Location excellent, just few feet away from via Dante which is a busy pedestrian street between Duomo and the Castle. Rooms are very modern, clean and spacious. Breakfast good and staffs are friendly and helpful. Wifi is free and signal strong. TV has English channels BBC etc. Overall very happy with this hotel, I give it at least a 9

Small elevator, smallest one I have ever seen! After two pieces of luggage, you have to walk the stairs! The address they provide is # 8, but # 8 is locked, hotel is actually next door at # 8A.

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loved location loved lift, old style loved staff, breakfast staff and cleaning staff and reception loved air conditioning in bedroom in a hot city loved breakfast loved willingness to help

not enough info in room on nearby restaurants and tours of city bad internet connection in rooms needs air conditioning in corridors and breakfast room and reception area beds and seating were quite low to floor, so that long legs were not as comfortably housed

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Wonderful staff, very friendly. Beautiful hotel.

The airco was nit working a few times.

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Welcome greeting was warm and friendly. Staff had a good knowledge of the local area. Rooms were clean and very well designed, extremely comfortable. Location was superb.

Difficult to locate when driving, I would have been happy to have been charged to have my car parked for me. When checking out the staff member challenged me around the payment of the parking when I was clearly told the hotel would charge me. A hotel of this caliber should not be challenging guests. Maybe make it very clear which party is paying for the parking.

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Helpful staff, great location and wonderful themed rooms

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Great location, within easy walking distance of the Cadorna rail station and city centre on a small pedestrian walkway, friendly helpful staff, designer rooms with a very comfortable bed and a simple but delicious breakfasts. One of the nicest hotels I have stayed in.

Nothing!

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Location! Breakfast was nice and not too big - which left room for great food at the various restaurants close by. Room was very nice and the bed was super comfortable! The staff was very helpful and they made reservations at a really great restaurant for us.

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I like this hotel. Already stayed 4 times. I like the location in the very city center, walking distance from all the places of visit. I like the design, it is very good and comfortable for living. Very nice breakfast. Free wi-fi which in Milan is also an important detail.

no complaints, everything is perfect

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Design and location

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Location and staff

A bit noisy

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Very good location - ceter of the city It is perfect for shopping in outlets - the tourist Agency is very near

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One can hardly imagine better place - located just in the middle of old part of Milan, so all the attractions are just 2-5 minutes away, the historic building offers a fantastically desgined rooms combining modernistic furniture with 'organic' and minimalistic elements of room design. adding a small but extremely welcoming and nice hotel team, so friendly and warm-hosting that you feel as you just arrived to stay at your best friends' place, you can easily conclude this place to be probably the best place to stay in Milan.

the only (minor) thing one can ever regret - is an absense of hotel's own terrace (which is quite expectable for a such a narrow street), so you can't sit to sip some coffee while having a cigarette outside. Still it's quite compensated with ability to do the same in front of the hotel's door - chating with very warm and friendly hosts.

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The staff were very welcoming and professional. Beds were comfortable and room well appointed.

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Very nice design and great location

Poor breakfast

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the normal good location design and friendly staff

buildings arround and noise from early morning

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Very central for shopping, sight seeing, restaurants etc.

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very stylish hotel with perfect location!

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staff very helpful and have profound knowledge about Italy, always coming up with constructive ideas

no lunch or dinner service, no laundry service, rooms too small for luggage

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Location

No parking

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Good location, near Piazza Castello, Via Dante, La Scala, our favorite restaurant Puccini

Two start quality at Five star price. Room was large (we paid extra), but dark. No mirror in the bedroom, dark in bathroom. Windows didn't keep out street noise. We go to Europe at least once per year, and this was very much a disappointment. Furnishings silly and pretentious-a bathtub in the bedroom-really?

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The breakfast was a bit poor .with that price of a room I would have expected something more ,a bigger variety of cheese and ham for example)