The service from all the staff was excellent. From the initial confirmation email asking us if they could help with transfer services, what kind of pillows we wanted, sound dock for iphone, etc. We asked for them to arrange a car to pick us from the airport at 6.00am Arriving at the hotel we were greeted like famiily friends, offered coffees as th... what people say » ey completed the paperwork. To our surprise they offered to check us in early and also upgraded our room to a Junior suite.The service was at all time -
The location could not have been better; 2 minutes from the Duomo and Galleria Victor Emanuel. The Metro and tram are literally just outside the door and the building is easy to find when returning from a busy day.
The staff was most attentive and helpful and the room was very large and comfortable.. The lighting in the room was superb and counter/table space was plentiful, even in the bathroom.
The bathroom: WOW. Separate shower and soaking tub. First class amenities including bath salts