Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre. The...
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Staff was very helpful from the entrance to the room. Bell boy, Reception, Housekeeping, they all paid attention with guest. I was impressed that.
On 11 Sep. i had breakfast at the restaurant ground floor, While I was continued with my e-mail and didn't pay attention with my food on table. His staff name Anton got to my table, recommend me Cinnamo... what people say » n French Toast said it was delicious. I just said yes.. then after finished my e-mail i though he just recommended and gone but I feel he really paid -
Frequently shuttle bus from the hotel to the Tunjungan Plaza.
The responsiveness of the staffs.