Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane Reviews
Jl. Bukit Permai, Banjar Pesalakan, Bali (Jimbaran) 80364

These reviews are submitted by guests who stayed at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The pool was great, the staff were all friendly and helpful, breakfast was large and tasty, included afternoon tea was a bonus too. Don't let the "over a shopping centre" bit confuse you, it's all seamless and tasteful - plus convenient for food and drink choices. Our deal included massages which were amazing!! Would recommend!

The lighting, while setting a mood, wasn't overly practical. There was construction next door during the day but you get that in Bali.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I like this hotel as they maintained the nature as far as possible. The staff were very friendly, helpful and proactive. They have the big smile made us felt good. The room was very spacious and clean. We loved the breakfast given usia range of choices. The coffee was great. I will come back again.

The swimming pool a bit small and narrow.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel upgrade our room, really appreciated. They also offered us to move to another room when our neighbour have a party. Thanks a lot!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is very nice designed. Huge rooms with great bathroom. Food in the hotel restaurant is very good, we recommend to have breakfast here and not at the beach club (where it was quite dissapointing). Very friendly and attentive staff, they give you the feeling to be the most important guest. The free shuttle to the Shoppingmall in Kuta was a nice extra.

Service and quality of food in the beach club were quite bad and did absolutly not fit to the very positive experience of the hotel itself.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It truly is luxurious, the rooms are spacious and designed well. The staff, particularly in reception and doorman were wonderful and it was certainly a place to relax away from the hustle and bustle of the streets. The afternoon treats in the room were well appreciated.

The wait staff in the resorts restaurant where breakfast and afternoon tea were being served, were friendly only after realising I was a guest .


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly Clean tidy rooms Nice pool Nice design Cafe Easy to get to beach

In very busy street


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We get upgraded room, cake and 2 glasses of sparkling wine for our honeymoon Private sands beach with sunbeds, towels, wc and shower Close to restarants on the beach with live lobsters, crabs, prawns and others.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The friendliness of the staff. Breakfast was great, despite having alacarte it was also possible to order other things from the breakfast menu. Also the usage of Jimbaran beach club was great to relax.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff are just wonderful, very lovely and nothing was too much trouble. The beach club was great, but shame the menu was more European than Balinese in cuisine. The beach cafes are nearby and the buggy was always ready to drop us off or pick up. Being on top of the shopping centre is not as strange as it sounds. We were there for a wedding just for the weekend and had a lovely stay.

No pool bar! But could have ordered room service if we wanted.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautiful rooms, nice big shower and bath, yummy complimentary treats left in room each day, comfy beds, free buggy to beach.

Not much really, balcony of room needed a bit of a spring clean, a few tiles were broken, no ashtray. No towels readily available in pool area. The Beach Club is a different story.....I won't review it on here as the hotel itself was lovely.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Decoration, facilities and friendly staff

None


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautiful decore and in house eating/shopping options

Air con struggled a bit in my room, but was fine in my brothers


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The price (although we got a last minute bargain). The room was clean and really big. The staff were very friendly and the beach club was lovely. The afternoon tea was a really nice touch and the breakfast was the nicest we had all week!

The fact we only stayed one night!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Room- nice and warm Pool- more privacy

Food..not in favor on halal food Distance far from the beach Jimbaran beach club,need more improvement in customer oriented ..


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very nice hotel and staff friendly. thanks for your endeavor.

air conditioner is not good


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Quie


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Room is great but expensive for the price Quiet even if it is next to a main road Good breakfast

Far from beach (20min walking) SPA full - i can´t book it!