Good location, nicely decorated rooms, cheaper laundry than laundromat
but most importantly friendly, helpful staff.
There was no shower curtain which made it difficult not to put water
everywhere. The outside looks rough and is exceedingly busy but once you
make your way inside it is peaceful and fresh.
Staff were very polite and helpful but in the main with limited English. The hotel was spotlessly clean and the room service food was excellent and great value. We had asked the hotel to provide some tour services, airport pickup, 2 day trip to Agra etc. which were excellent value and provided with no problem. The drivers were polite and friendly and the vehicles comfortable and clean. The drivers found guides for us whenever one was needed. Great little hotel and would stay again without hesitation.
Our rate included breakfast which we only had on our first day as it was terrible. There was some refurbishment taking place while we were there and the whole hotel stank of paint fumes which was very unpleasant. People should not be put off by the entrance and stairway. And there is a Costa coffee down the street but a Cafe Coffee Day next to the hotel, great service and coffee and breakfast problem solved! Some good restaurants nearby too, Minar serves great food and Haldirams for snacks.
The staff are excellent at this hotel, offering help and going out their way to help seemed like second nature. Located in Coonaught Place, it is in central Delhi and near the metro and all the shopping. Rooms are great, clean and comfortable, good wifi and a wide selection of English TV channels.
Don't be put off by the entrance to the hotel as the hotel shares the building with other businesses.
Very good service
Modern and new
Entrance is not part of the hotel and looks dangerous.
No dinning room, breakfast is served in room.
Construction is bad ventilated (no windows), humidity smell in some rooms.
The personnel was extremely kind and helpful and took care of my wishes and needs. The comfort was better in this hotel than in others of a higher price class in Delhi.
I have nothing to complain about.
Friendliness of the staff
Excellent service provided by the staff from housekeeping through to front of house.
First class accommodation
Would have preferred PURE VEG facility without any meat being offered but that's just me!
they deducted amount from the bank by using debit card details about 3 days in advance. while checking out was asked to pay again. bitter experience.
Friendly staff, allowed me to check-in at 4.30am, good room service, good television service and internet, complimentary drinking water (essential!) warm shower
No restaurant or communal area for meeting other people and having casual conversation or a quiet beer
Room & bathroom was very clean, comfy bed & pillows. Staff were only too happy to assist. Wifi is great, can be slow at times but overall excellent. Breakfast in room is good, no complaints. Perfect location for shopping in Connaught place.
Everything. Best location in Delhi. Instead of central location the room
was silent. There are great shops, restaurants near the hotel. Very nice
design, spotlessly clean but tiny room. Extremely helpful and polite,
professional staff. Unfortunately we could not taste breakfast because
of early check-out but we got delicious sandwiches take-away.
While we had booking for 2 nights because some unexpected reasons
(not mistake of hotel management) they could not offer room for the
first night. We were transfered to an other hotel which was
disappointing and was not we were dreamed of. Instead of unpleasant
situation the management did their best to make our stay comfortable
and compensated us.
And when I went to a travel agency to book a new plane ticket and a room
for a night they told me hotel bright dirty people I did not tell them
that I thought my passport desappeared at the hotel
It was very bad .the price negotiated was 3500. I show my confirmation
but they charge 4000 I was in such an anger that I forgot to take my
passport after photocopy (I think it is what happened) because at the
airport I had no passeport so police embassy and so on