The staff - friendly and professional and courteous.
The modern amenities.
I left my phone in the room when I checked out. When I remembered later in the evening I called and the lady at the reception was kind enough to locate my phone through house keeping. My situation was handled so professionally that I was glad that I had chosen Jumerirah `Frankfurt. - Anonymous
Service was phenomenal. Were escorted to our room by the young woman who help us at the desk; showed us how everything worked in the room. Restaurant was excellent with nice bar adjacent. Live music, yet you could still have a conversation. Wait staff made arrangements for transportation to airport before we left breakfast and checked out. - Shannon