Hyperion Hotel Dresden Am Schloss Reviews
Schlossstrasse 16 (Dresden) 01067

These reviews are submitted by guests who stayed at Hyperion Hotel Dresden Am Schloss. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location of the hotel is a highlight.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

central location, modern architecture in an old city; hotel didn't feel too cramped; catering for special dietary needs (gluten-free) was very much appreciated


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were very friendly and eager to help. Great location, right in the center of the historic town.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very friendly and helpful staff and excellent city centre location, convenient for the sights and an easy walk to the station

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fantastic location! Wonderful facilities with a parking garage you could eat off the floor, so clean. Staff was super friendly and helpful. Absolutely first class, five star!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

expenisve food


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly and helpful staff. No complaints at all about the hotel and I would highly recommend it.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

My credit card was going to be charged for the second time incorrectly. I detected the error, told them during check-out, and they said everything was OK, but it wasn't. I'm still struggling to get my money back.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fantastic location, spotlessly clean, very helpful staff, excellent Internet.

Breakfast overpriced but excellent cafe very close by at less than half the price.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The bathroom


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything is very good


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

One of the best hotels I have ever stayed in. The personel were extremely attentive, and practically predicted our wishes. The staff was great with recommendations and made all the necessary arrangements for dinner reservations (and changing them when we got caught up in shopping) ...etc. The service in this hotel was second to none. The experience in the spa was also great, very relaxing. Breakfast buffet had a huge selection, which was modified every day. We stayed in a "grand" room, which was quite luxurious, and we never hear a single peep from neighbouring rooms. The bed, the bed sheets, and the duvet were so comfortable (I'm going to try to buy the bedding for home too). The location is in the middle of everything. You don't have to walk more than 2 minutes to get to any of the main sites in the old town.

They cleared away our silverware so fast at the breakfast buffet that I constantly had to "steal" extra forks, spoons, and knives from neighbouring tables.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

nice place, clean


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and just general quality of hotel

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location, very helpful and informative staff. Very clean hotel and room. Great breakfast.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

great design very new hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very comfortable Sharp service friendly staff

Patchy wifi coverage in our room MInor inconvenience only


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location near the main cultural attactions of the city, comfort.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Spa, no smell of cigarette smoke in the corridors

Smell of cigarette smoke in the lobby-protruding from the street (Solution: no smoking within 10 m radius around the entry, like in the USA). No bidet in the bathroom.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

What a great hotel. This hotel is superb in every way. The hotel lobby is big bright and modern and sets the tone for ones stay . The location is very good in the newly refurbished part of Dresden old town. The room was a delight, large high ceilings, modern contemporary design and a funky bathroom. The dining area was large, well designed and the breakfast was very good. I will stay there again if I return to Dresden. Staff were very professional.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This hotel is almost brand new. You can't beat the location. We were upgraded and had a large well appointed room. The staff was friendly, professional and very helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly, modern, clean, large room.

Nothing comes to mind.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We loved everything, it was a perfect experience since the reception and the Nespresso machine in the room was the top of it. It deserves all of its 5 stars


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The service was excellent throughout our stay. The room was spacious with superb air conditioning. The extras like the coffee machine added helped to make our stay enjoyable. The location was great

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Liked the modern design of the hotel. Bedrooms v comfortable with all facilities and excellent bathroom. Staff most helpful with queries. Convenient to all sights.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fashionably but soberly designed, bath tub inside the room behind decorative half-wall, separate toilet and shower, views to two sides (corner room), quiet, helfpful staff, excellent location.

Limited number of TV channels (no Dutch and Belgian channels at all, limited anglo-saxon and french channels).


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Service staff was fantastic; modern layout; great location

bathroom was not private; parking was difficult; breakfast was expensive compared to the price of the hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fantastic location. Staff were wonderful. Resteraunt was very good. Great city to visit.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location and extremely friendly & helpful staff. The room i had was very comfortable and surprisingly quiet given the central location. It has all the facilities of a big hotel but still manages to be inviting & friendly - i really enjoyed staying here. And as a bonus the city of Dresden itself is wonderful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Extremely responsive and helpful staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Rooms are big, modern and well designed. Staff is very helpful and nice. Very good breakfast. Location is great, right in the center of town.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Loved the staff, especially Hendrik who was MOST helpful


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, bed and pillows. Room decoration is really different.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

next to all attraction


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Incredibly new hotel. A must stay for location alone! High ceilings and modern layout were very nice compared to traditional European hotels.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Top class hotel, relaxing, luxury feeling, modern design. Exellent professional and personal service, very attentive. Extremely comfortable beds and pillow (optional choice among 5-6 type of pillow). Bathroom facility within room very funtional. Very well insulated rooms and very silent air conditioning system. Silent location. Bike for rent available but book it advance.Bike storage room available. Ideal for city trip, in the historical centre.

In-house parking very comfortable, but rather expensive. Some cheaper options walking distance.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Pürover Spa, location, tea&coffe maker in room, spacious room.

Wc&shower without privacy, impossibly to book garage. No room make up in the evening.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

As it was opened last year, no wonder facilities were full of the latest trend. There was even a Nespresso machine in the room.

Not easy to patk a car for unloading in front of the hotel. Car park is 5 minutes walk from the hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Internet connection was not acceptable. The gym was a bad joke.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything. Location, staff, room space, design cleanliness and tranquility. Very good hotel. Sami, manager on duty when we arrived, is very good guy.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Air conditioning and black out blinds. Efficient service at check in and check out. Comfortable beds; choice of pillows. Great rooms for families. Super location; just pop out of hotel and can easily walk to all attractions.

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Best hotel I have been in Germany. Great cosy atmosphere!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

room was lovely, bed very comfortable, good sound-proofing,free wifi....


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location Staff extremely helpful Price The modern design

Stall shower suppose to have a safety bar mounted on the wall. A plastic stool would be a plus of practicality in the stall shower


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was fantastic:)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was professionally but still nice and friendly The rooms were very modern, beautiful, very quiet and comfortable. Great location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything.

Nothing at all.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

All staffs are very kind. The hotel lacation is very much convenient to access to famous castle & doms, it is also very nice.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything.....excellent hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was large and beautiful. The location in the Alt Stadt was perfect. The staff was friendly and extremely helpful. Hendrick went above and beyond to help us.