XII Apostel Albergo Reviews
Heumarkt 68 - 72 (Cologne) 50667

These reviews are submitted by guests who stayed at XII Apostel Albergo. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

* Professional staff & environment * Conviently located in centre * View from our room (square) * Spacy room * Clever 'in-between' room with the extra bed for our daughter * Free bonus vouchers for drink * Free, easy accessible Wi-Fi (every level/story its own AP) * Friendly staff * Great choice at breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We stayed at your hotel from the 11/12 till the 15/12 for the Christmas period. The hotel was exactly in the middle of one of the Christmas Markets. For us, the location was an excellent one. It was also close to the other Christmas markets and shopping streets. We had great fun, absolutely in the middle of the christmas spirit. The breakfast had a good selection of food and it was of very good quality. The hotel was very clean, room was specious and we had 2 windows overlooking the market. We were also very close to a supermarket and good restaurants. The staff at the hotel were very helpful and polite. I highly recommend this hotel to anyone who wants to enjoy a peaceful, enjoyable and relaxing holiday.

There is only one thing which we didnt like. Somehow, every single night the outside noise of people talking aloud, laughing and shouting used to go on till early morning sometimes even till 0500 hrs. When we kept the windows closed the noise was completely shut off but then we needed some fresh air into the room and thus had to keep one window slightly open.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is perfect, walking distance of the Cathedral. Rooms comfort and clean, with and incredible view, super breakfast and free drinks in restaurant.

Nothig


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location, staff, and rooms.

There was construction taking place and it was very noisy very early.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location. Modern décor pretty well done.

Lobby a bit off-putting. Slow to make up room.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good situation from the sightseeing. Friendly, clean hotel. Super breakfast.

Nothing.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Wxcellent location, spotlessly clean and excellent bathroom facilities. Also foc vouchers for a drink from the bar!

No kettle and coffee making facilities in room, but complimentary water.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Providing free glass of wine, very clean and nice location

Service has to be improved. Since it is located in the center of city, little bit noisy at night. But it was quite okay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was amazing, in old town and incredibly close to tons of restaurants, bars and cafes as well as the Rhein and the Cathedral.

The noise from the restaurant below (in our room, 3rd floor room 11) was really loud with the windows of our room open. It was fine when closed but as we were there in the summer time we really needed the windows open to cool the room down. During other seasons the sound probably isn't a problem since the windows are pretty sound tight.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything was good.

Parking is very expencive 16 euro per day, if you open a window, the room becomes very noisy and we should stay in July with closed window all night, without air condition


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Could not be more central. Brilliant new bathrooms Large restaurant right in the building

It's busy very late at night outside so even with double glazing there is some noise. No air con


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location, just in the city center.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Wonderful hotel,well located with light, clean and spacious rooms. The staff were friendly and very helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Perfect! clean, new, silence, near old city, near Dom and main station. very fast wife internet!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good Location, comfortable & modern facilities.

Very small cupboard to hang/store clothes


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice clean room in center of old town. We got lucky, it was "wine Fest" and it was right outside the hotels front door, so it was perfect. Restaurant downstairs was great and convenient.

Because of the location, you hear some loud partiers outside and the extremely loud Turks yelling outside.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location (5-10 minutes walk to the Dome and the central station), lots of cafe's and restaurants in the vicinity clean and rather spacious rooms, restaurant that belongs to the hotel is open late, we received a free welcome drink and the food was nice.

I have no complaints, but maybe it's worth mentioning that the hotel is directly at the Heumarkt, which can be busy at night and so the rooms can be a bit noisy.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Price is very good. Location is perfect, on a square near to everything Also for travellers by car (parking below the square) Parking is €15/day which is cheaper compared to hotels that include parking Everything was neat and clean Nice shower! Quiet

Only very minor/non-important stuff: Stone floors so it can be a little cold but the room itself is warm, flip flops are provided Because of stone floors, the hall can be a bit noisy but the hotel itself is quiet Seperate blankets/matrasses Still the best hotel you can get!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very clean, very helpful staff, very good food, very comfortable bed, great bathroom/shower, great location near to everything you need to see in Koln. Nice area.

No minibar in room. No extra bedding in room. The main square outside can become noisy early in the morning if you'd like to sleep in.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Close to main station and room was clean.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location

Other than one staff member being very friendly staff were overall unhelpful


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

brilliant location - staff were pleasant - good price

we were located on the 1st floor beneath a function room (reception told us it was a restaurant when we complained) so were unable to sleep at night due to noise of chairs being dragged across the tiled floor. Also position of the bathroom of the room next door jutted out into our room so it sounded like they were going to the toilet in our room.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Clean, nice, comfortable beds, very central position, at a square with many bars and restaurants, near to the city centre

- Breakfast too expensive, 20 euros per person per night - My room had windows at a yard that was the terrace of a restaurant so it was noisy throughout the day, but at night was quiet enough for sleep. - Very late check-in, at 3 p.m.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

special scene Great (rain) shower

a lot of noise from outside mouse in restaurant


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Good location, nice bathroom.

Mini flatscreen TV. The room was quite dark and there was no aircondition. For a rooftop room in summer, this is quite necessary.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Clean and renew

The room size is too small and you can hear any one walking inthe corridor or on the floor above even no carpet in the corridor so the house keeping crate is too noisy.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

The relatively good location, although hard to find, and the spacious room.

There are quite a few things. First the attracious service, it was really appalling for laundry service, or rather the lack of it, for example. Then there are no telephones in the rooms thus the reception never contacted us, we had to chaise them all the time. Also, the hotel has no reception area at all, it looks more like the inside of a telephone booth. Overall we think it was the worst hotel we stayed at for a long time.