Leonardo Royal Hotel Berlin Alexanderplatz Reviews
Otto-Braun-Str. 90 (Berlin) 10249

These reviews are submitted by guests who stayed at Leonardo Royal Hotel Berlin Alexanderplatz. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent hotel. Efficient and friendly staff. Great room, comfortable facilities. Near to all transport and must see sites.

Nothing not to like.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Leo Lounge 90 is the best bar I've ever been to..

The Horrible Lady who was rude to us in the Chrismas Market.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

nice hotel and staff, lovely room

bit far from the main areas


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

+ excellent breakfast + very friendly staff + excellent value for money


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Service


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

1. Breakfast was reach and diversified 2 The crew helped me with the traveling and how to use the transportation 3. Room was nice and quite 4. location near Transportation lines


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We loved the location but it might not be for everyone, it was not even a 5 minute walk to Alexander platz which was great as where we stayed was quite quiet. The staff were excellent and the hotel was lovely and always immaculate! We didn't get the breakfast so I can't comment on that, but there was bakeries everywhere, so don't feel the need to get it! We had a great time! We would definitely return.

The broadband charges were insane, we didn't use them but it was €11 for 24 hours which is really expensive.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Centrally located Good public transport and near the centre of Berlin Fair price for room for location

Parking is very expensive 18 euro per day. Street parking for free is located around 500 metres from hotel. No free wifi Reception staff were determined to try and sell extras when checking in


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Being next to a church where the bells chimed for 5 minutes every hour from 7am on a Sunday morning!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Comfortable.

Lay-out of the bathroom&the plug in the sink didn't work.hair dryer under wash hand basin which when wet was dangerous.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the rooms, staff, breackfast, information desk

expensive wifi servise


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Every thing!

Nothing!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

comfortable, reasonable price, relatively good location

very high breakfast price


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location for my purpose of visit. Clean and spacious rooms. Bar and resturant are also nice.

Internet is not free and very slow.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was excellent!

Internet/wifi was for additional fee


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Lively friendly staff who couldn't have provided more!

Pillows were too soft and the beds kept rolling off!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

comfortable bed. quite. close to central public transportion

small bathroom


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great staff, 15 min walking distance to AlexanderPlatz, fantastic breakfast

Wi-fi is expensive. Eur 5 for one hour is too much


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great room, good bedlinnen, nice atmosphere, great breakfast buffet.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

While not most modern it is well maintained & managed. Everything worked as it should and staff friendly and extremely helpful. (Stefanie the best concierge we have sruck - anywhere). Two minutes walk to public transport and tickets available at hotel. Complimentary croissants and coffee from 5.30 to 6.30 great for early departure.

Rather featureless location - but this was mitigated by handiness to excellent public transport.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This is a professionally run hotel. My wife and I were very impressed with the facilities and the service. Dave


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room I asked for was fully accesible to people in wheelchairs, breakfast very good.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were excellent, and our room was available early for check in. The location is good, however I recommend utilasing their bike hire to make getting around easier.

Wifi doesn't work at all in the rooms. The staff are aware their is an issue with wifi in the hotel, and they refunded the daily wifi rate which i had paid, without any issues.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Breakfast was excellant - staff very helpful, overall, we had a great time and would recommend the hotel to anyone taking a trip to Berlin for whatever purpose!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good location, near Alex, very cosy rooms

Bath is not divided from the room by wall.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff very good. Room small but well equipped. Easy access to public transport.

Bed too soft


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

position, public transport links, breakfast, design, comfort. Helpful staff

THE PLUG MECHANISM IN THE SINK, I have an engineering degree but didnt have time to sort the plug operation.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

spacious rooms, well cleaned and modern, good temperature and very comfortable beds

just one price for breakfast, a light breakfast offer would be good.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly and efficient staff. Excellent value for money. smart up to date decor. Good food with plenty of variety.

Computers for guest usage neede attention.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was very clean. The rooms are modern and everything seems new. The bed was amazing. We were satisfied with everything. Staff was polite. I would definitely recommend this hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This is the second year that we have stayed at The Leonardo Royal Hotel in Berlin and it is an excellant Hotel.The location from The Alexander Platz Bahnof is only two stops on tram number 4 to Falkenburgora ten minute walk away.very central to tourist sites and shopping.

Just the very cold March weather spoilt our stay this year.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly and informative staff. Rooms very nice an clean.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

facilities was great, rooms, restaurant also! Staff friendly and helpfull!

Internet prices (WiFi) and breakfast prices to high!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The food was very good, excellence service

the room size very small No elevetor near the room.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Prompt and friendly staff. Clean and modern decor.

Would be nice if the hotel was closer to the tourist area but it's not much of a problem.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Loved the room and the staff. The location is also great

Can´t think of anything!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent buffet breakfast, nice bar area and friendly efficient staff

Location is nondescript, approx 15 minutes walk to Alexanderplatz


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location in Alexanderplatz; manager waived one day of Internet access charges for unacceptably slow speeds.

Excessive daily charges for Wi-Fi (13 - 17 euros for daily access); amount of Internet access charge not disclosed before trip and would have made a difference in booking; carpeting did not look that clean either in hallway or room.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Nice staff, clean room. The rooms are really comfortable.

Parking at leonardo royal hotel is expensive (€18 a day). There is a parking really near to the hotel at Keibelstrasse. You can park your cark here for €5,50 a day. I also didn't like the price of wifi (€19 a day) I think it is strange that a hotel doesn't offer a free wifi spot!!


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Breakfast buffet

The beds (matress) are of very poor conditions In bathroom bodylotion etc is missing


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Great building and location, rooms very nice. Front of house staff were professional and pleasant.

Very poor housekeeping standards. Shower drain was blocked on the first day, the room was not serviced on the second, general lack of attention to detail the rest of the time (no soap one day, no shower gel on another). Although the staff did their best to compensate us for these things they should not happen in a 4* hotel.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

easy to reach and quality room, good facilities

in 4 star hotel internet connection should be free of charge, not like 5 eur per hour!


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location is in the west side No attraction nearby