Comfort Suites & Vacancéole Les Demeures Champenoises Reviews
2 rue François Bonal (Épernay) 51200

These reviews are submitted by guests who stayed at Comfort Suites & Vacancéole Les Demeures Champenoises. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Budget friendly, family friendly, lots of parking

The internet was very poor. We could only get reception in the public areas. The kitchen is not equipped and you have to ask reception for the kitchen equipment. There is a deposit and we were not provided with enough for the people in the room. We also left a tshirt behind that was purchased as a momento of our oe and emailed the hotel but have never heard back.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

we liked posibility to have two levels for sleeping and siting, wich is good when with kids, option to use kichen. Lovely wiews - breakfast is great too.

Location is of the town.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We had a comfortable room with good bathroom. It was good and functional.

Being there in hot August with no air conditioning made for a restless sleep


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

great location very clean

described as having air conditioning. NOT TRUE.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The excellent staff!! Good petit dejeuner Great views of the surrounding vineyards

The wifi on the 3rd floor was non existent No A.C. (temperatures were mid 30sC)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location. Plenty of parking.New fitout. Great value for excellent accommodation.

No air conditioning.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean, new furniture; good value for money. A few minutes drive from Epernay city center.

Wifi was working at all during the stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean & spacious rooms & bathroom.Good VFM.

A little out of town.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

-Breakfast -Price

wifi not very stable, it works fine in the main building but not if you're staying in one of the remote buildings/rooms.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very nice and comfortable stay. The staff were exceptionally friendly and helpful. There are cooking facilities in the rooms and crockery and utensils available if you ask. Not in the center of town but walkable and parking can be found in town.

We have no complaints, though I believe it could get noisy in the hall way of a night due to the "fire doors" that protect the halls!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were friendly and helpful, out of town location with ample free parking. Short distance to centre of Epernay with large car park (free after 7:00pm). The building appeared quite new with good sized rooms.

We were surprised by the amount of space, it really was a suite with a small kitchen and dinning area, unfortunately there were no utensils or crockery which seemed to defeat the object somewhat!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was very spacious and comfortable. We had lots of room and the beds were great.

The location is a bit confusing - our GPS had a hard time finding the address and we had to call for directions. The directions we got weren't great, so we had to stop twice to ask for additional directions at a gas station. We ended up buying a map, which allowed us to finally find the hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean and modern


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

its just ok


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Quiet place. For one-two nights OK.

Unkind personal.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

size of room friendly staff that gives good tips

location view outside the room was poor


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

No TV in our room, no phone also, no air conditionning. These points looks very strange for this supposed hotel class level. Certainly not acceptable. Breakfast room not friendly, need improvement.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The staff

The facilities were incomplete. There was a kitchen but no utensils. The beds were average at best. The closets were upstairs but facilities were downstairs and we could not get the suitcases upstairs. The halls had motion activated lights that were unacceptably latte in coming on. The breakfast, we paid extra for was adequate but the coffee was abysmal.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Nice building, staff very attentive, free parking

Limited food offer on Breakfast


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

24/7 reception

Everything looked and feeled super cheap & low budget. [While paying 100€/night ] Staff -= only 1 man for about 200 appartments and reception even in another building? Interior was cheap and rather outdated. They even used our email for advertising purposes when we wanted tu use the internet. We asked for a double bed and got twin beds. I would not advise to stay here.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

nothing

cheap materials used throughout the property including construction materials and furniture resulting in noise not replacing dirty towels inadequate heating equipment breakfast room messy and disorganized rooms in separate buildings away from reception and breakfast room


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

The appartments are very centrally located, nearby the Avenue the Champagne with the well known champagnehouses.

There are no facilities in the room (no drinking glasses, no cutlery, no dishes).