staff were very friendly and the cost was excellent - the rooms were large and clean upon arrival. excellent all round - very nice room with lovely outlook. nice and quiet and close to everything. amazing customer service when dealt with politely. dont let the tacky exterior of the building stop you from using this hotel! really nice local grocer, ... what people say » cheese shop and baker just around the corner (turn right out of the back door accessed through the restaurant). great to have kitchen facilities in the room.