Excellent breakfasts, very helpful friendly staff and beautiful rooms.
No tea and coffee in the room.
The hotel room, the food, and the hotel position.
Very large, clean and modern rooms. Fantastic location and was very quiet and peaceful.
very central but very quiet
The hotel has a fantastic central location, cheap and has a cute design.
there was no still water in the minibar
Location, great breakfast
If it would have be hotter, you may want to have air conditioning, or at least a fan in each room
Excellent position; Staff very kind and supportive
No natural water in the frigobar; No shampoo in the bathroom
My stay was very comfortable and the day staff was very helpful and accommodating.
If there is to be a TV in the room it would have been good to have been able to have English language programming. The night staff was less reliable.
Location, cleanliness, room size, nice breakfast, friendly staff and the adjacent Cuban bar!!
The fact that the room price was quoted in Euros rather than Czech currency. When we paid the bill we were asked to pay CK 2000 per night which was a bit more than the price we had been quoted in Euros.
The location is very good and central.
English TV channels including BBC or CNN would have been good.
Very close to Charles Bridge, so we were able to walk everywhere in the city - just loved being in the thick of things.
The 60 steps to our room at the top of the hotel - where it was very hot as Prague was experiencing a heatwave.
The Bila Kuzelka is in a great location directly around the corner from the Charles Bridge and easy walking distance to all parts of town. It's on a side street which provided a quiet peaceful place to rest after a long day of sightseeing. Our room was just as shown on the website. Big, comfortable and the bathroom was well appointed.
The breakfast choices were sparse and unappealing. The phones were not working for at least two days of our stay. The hotel's credit card machine could not work without the phones so we were asked to pay in cash.
Tho hotel is nice, clean, the breakfast was good but I would never go back because the riped me off with their exchange rate for euros. The price was 220 euros for a 2 night/2 pax stay and the first day they said that will be around 5.000 crowns. The second day it was 5.200 and 2 hours later, when I wanted to pay they charged me 5.500 euros (1 euro=25 crowns and the real course was around 22-23.