Oakwood Residence Hangzhou Reviews
28 Jiaogong Road (Hangzhou) 310012

These reviews are submitted by guests who stayed at Oakwood Residence Hangzhou. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff all helpful & friendly "one American staff member called Cris" in particular, nothing was too much trouble !! probably the best hotel i have stayed at ( they are actually like apartments ) FANTASTIC PLACE TO STAY !!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

inner decreation


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Good size room and bed. Very good bathroom and shower.

The smell of cigarette smoke was very bad in my room even though I requested non-smoking


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Big Room Good Service

Quite far from the West Lake Area


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The location , large spaces

Not very helpful staff though they are saying that oakwood is like home, stinky smell in the bathroom the same thing happened in oakwood Guangzhou the hotel moved us to another room because of a problem in the toilet


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location and quality of facilities

Poor service and unfriendliness of the staff