It is a great hotel that met my expectation, great location, very clean, new facility, excelent staff that know how to treat people. It is a very green hotel with a lot of efficient features like almost all light bulbs are LED.
I would recommend this hotel to anybody going to Puerto Natales -
The location is great for access to restaurants, shop... what people say » ping, and the waterfront. At the same time it provides a very quiet environment.
The front desk staff was extremely helpful in arranging tours and transportation for us.