Summit Lodge Boutique Hotel Whistler Reviews
4359 Main Street (Whistler) V0N 1B4

These reviews are submitted by guests who stayed at Summit Lodge Boutique Hotel Whistler. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

Write a review - Summit Lodge Boutique Hotel Whistler »

Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was good, and the room, although small, was comfortable enough. It was nice to have a kitchenette and balcony.

The housekeeping was lax: we didn't have a bath mat, we almost ran out of toilet paper, and a room-service tray sat down the hall from us for about 21 hours. When I called the housekeeping number to ask for more toilet paper, I was told that their mailbox was full. My bed was quite soft and sagged in the middle like a hammock, so I'm still nursing the backache that it gave me. The lights in the room were extremely dim.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Wonderful facility right in the midst of Whistler village. Welcoming reception area with fire. Well laid out rooms comfortable beds.

Difficult to find channels on the TV, many not accessible. Otherwise no complaints.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was at the highest level. Having stayed in many different hotels in Whistler, I found this one the best option for the money I spent. The staff was very friendly, the location is 10 minutes from the gondola, the room had all the necessary facilities and even more than I expected. I stayed in the hotel for 2 nights only, but if I had a chance I would definitely stay for more.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Just about everything - from the moment we arrived until we left the staff was very accommodating and super friendly. My daughters dog was with us and even she was treated with care

This is really just a personal thing - I noticed that the mattress was quite firm and not very comfortable. Just a thought but you might like to look into a foam top mattress.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hotel provides free shuttle service to lifts. Close to market place.

Cannot think of any.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The kitchenette, cooker and the nice bed and sofa.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Convenient location, friendly staff, beautiful decor, nice balcony and fireplace, beautiful views

Parking price. We didn't pay it. Just parked car in the free lot that is not far away.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very clean,parking convenient and the breakfast and service was fantastic!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Superb location in Whistler Village. Modern room decor, not alpine chintzy. Free use of bikes.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff, pet friendly good location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Summit is in a great location in the Upper Village, but is set behind most of the shops/bars/restaurants, so it's nice and quiet. There's a Starbucks about a 30 second walk from the lobby doors, which then leads right into the Olympic Park (cool for kids) and then right there is the Upper Village, with all the shops and bars you would want. It's about a 10-15 minute walk to the ski hills/gondolas, but if you're just going up to enjoy Whistler for a few nights, this is a great location. The room was very nice, very comfortable bed, great shower, nice furnishings, and very quiet. Well thought-out design with the small kitchenette.

The only downside I found to the Summit was parking. Their underground parking is very small and very tight, and has limited parking. I had to get a special ok to park my f150 Extended Cab truck into one of the handicapped spots, because there were no other spots I could fit in. Truck/SUV Drivers beware! It also costs $20 a day, which I thought was expensive. They tell you that the Whistler Village Day Parking is about a 5 minute walk away, but it's more like 10 minutes.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, staff, room amenities, restaurant on site.

Having to leave!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location within walking distance of main town Comfortable room with worlds smallest balcony

Car park incredibly tight. We arrived mid afternoon and managed to get the last full size car space. I had to park inches from a pillar and then walk along the top of a three foot wall to get out, and I had to pay 20% on top of the cost of the room for the priviledge


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

There was nothing to dislike, everything was excellent. Especially Andrea on reception who was very efficient and went the extra mile in helping us with travel arrangements. There was always lovely coffee, juice and iced water available in reception. Wish we could have stayed longer.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The facilities are really good. The staff realy kind.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fantastic 5 star highly recommended

N/a


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was relaxed, had all the comforts of home, very luxurious and pet friendly....Location was awesome, shops, bars, restaurants all within walking distance, and free bike hire..

The fact that you had to pay $20 a day for parking


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Perfect location..well appointed room with nice kitchenette

Dogs allowed in hotel and barked constantly...noise both mornings from refrigerated food deliveries at 6am then again at 7.30 at front door!Perfect


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Convenience to Whistler Village. I will definitely book again next year.

Small parking spaces in garage.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

well located, room was well equipped; nothing to complain about


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Budget friendly, location, ambience, scenery, our room with a view!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

-Great location and room

-The television wasn't working . -The wi-fi strength was fairly poor.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked the location of this hotel as it was very close to many amenities such as Starbucks, IGA, Greyhound bus stop and many shops and restaurants.

I don't like the proximity of the room next to ours. People from the next room smoked and talked on the patio during the early morning hours.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is very reasonably priced. Staff is accommodating and the rooms are comfy and clean.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I am thrilled to have stumbled upon Summit Lodge and have already recommended your hotel to a number of family and friends who are equally excited to return to Whistler. Our experience with the staff was most welcoming and hospitable - actually prompting me to save the hotel number in my cell phone for future vacations. Not only does the lodge operate as a pet friendly, but they go above and beyond expectations, treating their four legged guests with as much thought and consideration as one might the two legged (credit carrying) variety. We were thoroughly pleased with our stay and greatly look forward to future bookings with Summit Lodge.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location

Big pillows


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff are amazing! Thanks Gio for the extra help you gave! Their love, acceptance and welcoming of my little dog Rexy, was beyond any experience in ANY hotel, ever!! and at no cost! It MADE my vacation! I was to have stayed for 4 nights. I so loved the whole experience, I stayed 7 nights and still didn't want to leave! Thanks Summit!

The VERY tight parking spaces!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

near village

none


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The steamed milk and coffee in the foyer - great for kids getting ready for bed. French vanilla was my favourite!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location was perfect, close to Whistler Village Stroll yet not in the middle of the hustle and bustle of noise that comes from the action. The accommodations were clean, comfortable and spacious. We paid pennies for what we had and it was awesome!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked the fact that it is a quiet & friendly atmosphere in Whistler.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly staff and wonderful accommodations. Extremely pet friendly! Our dog loved it!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location

airconditioner (noisy) location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

great housekeeping staff

other room doors closing seem louder than some hotels


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We liked the mountains and the Whistler,Olympic site

The parking was horrible. The stalls were so small that we hardly had room to open the doors once we got in. We have a SUV which made it very hard to park in your garage.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was amazing, the location central to everything. We had all at our fingertips from luxury to the outdoors. We had a wonderful experience here.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very spacious and comfortable accommodations.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

all the mountain views

no car parking space at hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice comfortable well equiped rooms Good location Nice pool and pool furniture

Bathrooms a little old fashioned but clean


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Last minute booking. Great service and location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were helpful and courteous--desk and housekeeping. Very close to the Olympic Plaza. We had a small balcony overlooking the street. We got a good price for weeknight. Friday and Saturday prices doubled. We would stay there again.

No complaints at all. The hotel showed its age in nicked woodwork. The pool was small and the patio around it not kept up in line with the rest of the hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

great location good value comfortable beds


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Room spacious bed comfortable Rooms appear insulated very quiet staff friendly and helpful

Underground parking area small Spaces between cars in parkade tight


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location, modern, clean and very comfortable, great staff, unlimited coffee in foyer

Parking costs at the hotel, though it was secure.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great staff, free bikes, free tea/coffee/hot chocolate. Upgraded without any fuss. Brilliant place and had an amazing time. Room was excellent with all amenities provided.

Nothing, was perfect.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was very pleasant and helpful. The room was nice and clean.

Parking - are car is not large, and we went out, came back and only one very, very small space was available.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location. Perfect.

Price


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fabulous location. Staff were friendly and helpful. Rooms were clean and very comfortable. would recommend to others and stay here again. We had an excellent holiday.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Whistler was a wonderful place to stay, and The Summit was a lovely hotel in a great location. It had a kitchenette which was great to be able to make our own food and not have to eat out all the time.