Reviews DoubleTree by Hilton Toronto Downtown - Write a review | Lets Book Hotel

DoubleTree by Hilton Toronto Downtown Reviews
108 Chestnut Street (Toronto) M5G 1R3

These reviews are submitted by guests who stayed at DoubleTree by Hilton Toronto Downtown. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

Write a review - DoubleTree by Hilton Toronto Downtown ยป

Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was the best hotel I'd ever stayed at!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I had booked a room w/only a queen bed thinking it would have 2 double beds. We had 4 people in total. They upgraded us to a suite at no extra charge! Impressive effort and service!


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was accomidating and polite. They answered all my questions and had my reservations in a timly manner.

I wasn't a fan of the fire alarm at 730am, but I suppose that can't be helped.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

very friendly at the desk comfy bed

none


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort

The hotel was in a very convenient location. The service was great. The view out my window was alright. Overall, nice hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort

The beds and linens are wonderful. The toiletries are above average.

The room/bathroom was a bit small.


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

Room had an adjoining door to the room next door thus making my stay somewhat noisy.


Staff: 5 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

staff and the fact they would take care of our bags after we checked out.So we could sight see all day and take in a show at night.

the price of drinks


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location and helpful staff.

Although the room was very comfortable, it was quite small for a luxury room.


Staff: 4 Staff Clean: 5 Clean Value for money: 2 Value for money
Services: 5 Services Comfort: 5 Comfort

I like the location at just a few blocks from Yonge Street.

I was not immensely pleased by the front desk personel considering the price of the hotel, when I called them. Internet is not available in all the rooms! The parking lot is pretty bad.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

good price ... beds were comfortable ... quick check in/out

...should include water bottles in room ... hotel should use scented candles in entrance


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Great location, quiet, ease of checkout.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 5 Staff Clean: 2 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 3 Comfort

It was in heart of downtown. could easily walk to explore city. I used pool facilities few times. Free internet was available in the lobby. staff were very helpful and polite.

i was assigned a smelly room with dirty carpet on arrival. however when i asked, they changed my room the day after. the parking was small, difficult to drive in and availability was not guaranteed.


Staff: 3 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Great location for a week-end stay.The porters were most helpful. Clean room.

The checking in time was a bit late (2-3pm) after a long international trip but it was great to have access to the Spa area to freshen up. The staff at Reception was not so welcoming, which surprised me.


Staff: 3 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

i checked in at 5pm and room was not yet available. I reserved a non smoking room but got a smoking room


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 3 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Great location: close (easy walking distance) to the AGO and to Chinatown, and adjacent to the subway and streetcars, and a good selection of public and private parking lots. Our room was clean and the window opened to fresh air and a great view of the CN Tower at night.

The condition of the furnishings is declining gently: sagging mattress; prints slipping in the frames; dated bathroom; noisy ventilation fan. This isn't serious, but


Staff: 4 Staff Clean: 2 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 3 Comfort

The Location of the Hotel was close to everything. Easy to get a cab.

The early morning false fire alarm, out of bed down ten flightsof stairs.


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location

Parking garage: Had problems finding a 'non' reserved space -- Had to exit and ask -- Did not feel safe parking in a corner where furniture was stored (with signs about checking back seat). Also, was not impressed with comeone trying to get into room at midnight. Rate that showed when booking was not the same as on confirmation -- Did not notice until after checked in (25 difference)


Staff: 4 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 3 Comfort

Close to down town

-The ramp along side the walkway into the bar area. The area should bemarked to indicated a different level. The room had the smell ofcigarette smoke eventhough it listed as a non smoking room.

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