Hôtel Marie-Rollet Reviews
81 rue Ste-Anne (Quebec City) G1R 3X4

These reviews are submitted by guests who stayed at Hôtel Marie-Rollet. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The quaintness and European-like charm which is what we were looking for when visiting "Vieux Quebec"!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We took the king size room. Beautiful hotel. Great staff. Bathroom look brand new with a nice big shower.We really enjoy our stay. Would go back anytime

The fact that there no parking but it's to be expected in the old Québec. There's a underground public parking about 5 min from the hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I loved this hotel and will stay there again. It is an awesome place.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Through letsbookhotel.com we were able to change the dates and to ask for a bigger room, as our son joined us. The letsbookhotel.com staff was very helpful and the hotel staff was very accomodating. I was very impressed with that service. We were very pleased with everything.....to bad they do not offer brakfast.

THe fact that they do not offer breakfast.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location. Kitchen facilities available on a shared basis including large fridge and food preparation area. Spacious room

Access is up very steep steps and narrow corridor to be expected in old building. The decor style uses dark colours so brighter lights should be provided.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly and helpful staff welcome quaint and fun antique style shower

lack of soundproofing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location. Fantastic staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The house has been furnished beautifully both in the older and the refurbished parts. Great friendly service from reception, bang in the middle of the City so walked everywhere, all good!

Nothing!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was really great, a bit-old fashionned environment in the center of Old-Quebec, with a lot of charm


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Central location in Quebec City, access to major attractions

Stairs to room, construction going on across the road for the whole period we were there.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

old historic hotel in old city of Quebec, great walking and views in old city, friendly helpful staff, good price,


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This hotel was perfect for our honeymoon. There is nothing like this in Japan. It had such a great victorian feel and was in a great location to be able to quickly walk to all the sights. Also the staff were super friendly and understanding. My pregnant wife was so grateful for everything they did.

The only thing i did not like was that there was no free breakfast, just coffee.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location. Room nicely renovated. Reasonable priced. Close parking. Excellent experience!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Lots of charm in the heart of romantic Quebec, close to everything. Lovely room overlooking the mountains. It was kind of a waste of time to sleep, it was so nice! Great hosts, very friendly.

Would have liked the coffee ready earlier. No hairdryer. Steep stairs to the front door, but that's no big deal...actually I have no real complaints. I did find the price steep, but understand that the tourist season is short. Gather ye rosebuds when ye may...


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very close to the city

a lot of stairs so it's hard with small children and a lot of luggage.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The central location - we could walk to almost anywhere of interest. Room was spacious and clean, with overlook on mountains very appealing. Gracious owner. The hotel oozes charm of yore.

I found he photos were a bit misleading. Stairs from the street were very steep. I'd like to have had the coffee available earlier than 8 A.M. but appreciated the gesture. No hairdryer??? And finally, although it had a great location, to sleep to the tune of $160+tax I find is a lot.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We were very pleased. Our rooms were clean, beautifully appointed, reasonably priced, comfortable beds. WE also greatly appreciated the old world charm that simply cannot be found in a newer chain type of hotel. The staff was very friendly and helpful. Located in the heart of Quebec City made it easy to navigate the area and enjoy all the sites. Thank you for a wonderful stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location. Convenient to attractions, museums, heart of old city, citadel. Discount for breakfast at a nice restaurant just down the street; walking distance. Liked victorian furniture.

A bid expensive. Some may not like the victorian ambiance, and no ac. But with the high ceilings one really did not need one


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It's quaintness, cleanliness, charm.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

loved the antiques, fairly quiet during the night, beautiful old building well maintained

We were not told about all the construction @ us, our truck did not fit in the parking they had available and had to park in a lot 20 minutes walk away from the hotel and pay for it! There was 100 tax on top of our hotel cost


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This is a delightful place right in the heart of Vieux-Quebec. My room was quite small but comfortable, with plenty of storage space. You need to be able to deal with stairs, but the staff are very obliging helping with luggage. Free coffee is available at breakfast time, and there is a discount arrangement for breakfast in a nearby cafe. I found it an excellent base for a few days' stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Room very clean, position fantastic, staff helpful and very friendly, internet connection good.

Breakfast was not included in the price.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location, away from the main street, but within walking distance to everything. Staff was VERY pleasant, helpful and accommodating. Its an older hotel but very quaint and traditional. The owner was onsite all the time.

The room we got could have been a little bigger and was on the third floor, no elevator. I guess thats part of the old hotel style charm.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location-- easy walk to all old Quebec City sites. Good price, friendly & capable staff.

No parking, but reasonably priced parking within a block. No elevator, & narrow steps were a bit of a challenge, though staff were glad to help.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

beautiful interior design

the squeeky floors above our ground floor room - the noise


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

thank you to the Hotel for getting some things scanned and sent to me. Helpful staff, great location and was good to have that cup of coffee in the morning

the double bed was i think only a three-quarter size bed,so for my friend and i it was a " top to toe" sleeping arrangement !!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location and the room were fabulous. Right in the heart of the old city. The room was period 1890. Fantastic. But with all the mod cons.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was very centrally located and our room exceeded our expectations by far as it was very recently updated with beautiful finishings, a very modern bathroom and very comfortable bed. The room included microwave and refrigerator with nice television. Everything was very new. The hotel staff was very friendly and helpful with locating things nearby. Parking is available a block away for $16 per day in the City Hall parking ramp. The one way streets were a bit tricky, but the staff drew the route on our map, so it was easy to follow. The hotel offered free wifi and free coffee from 8-11.

The Hotel lost our reservation - which ended up working out because they had a room available and upgraded us for the same price. It would have been undesireable if they did not have a room available as we arrived at the hotel late at night. I had made the reservation 5 months in advance and would suggest verifying reservation with hotel prior to arrival.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is excellent. You are some steps far from the Chateau and the Funiculaire and also you have many restaurants around you. The rooms are super clean and confortable. The Owner of the hotel is kind and provide you with all info about the city. Perfect!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is great. People who work there are very friendly and decoration inside is beautiful

Room a little bit small, but I did not care about that really


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was absolutely perfect. The staff was very friendly. The building was quite pretty and old.

The room we had was quite small - but it was the economy room so that is expected and not a true negative.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location right in Old Quebec near the Chateau Frontenac. Prices are very reasonable.

We had a pretty small room, but you pay for what you get!


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location is good, but the construction in Hhotel de ville disturbs. Clean comfort.

Price is too high. No breakfast. Parking is not convenient and it is very hard to find a paking place.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The location and friendly staff.

Bed was small and the room was a little uncomfortable.