You are in: Home > Canada Hotels > Niagara on the Lake Hotels > Hilton Garden Inn Niagara-on-the-Lake

Hilton Garden Inn Niagara-on-the-Lake
500 York Road (Niagara on the Lake) L0S 1J0

This Niagara-on-the-Lake hotel is a 12-minute drive of Niagara Falls. The hotel offers an indoor swimming pool, on-site restaurant and free Wi-Fi. Hilton Garden Inn Niagara-on-the-Lake features a microwave and refrigerator in every guest room. Rooms are also equipped with a 26-inch flat-screen TV and an alarm clock with MP3 connectivity. Guests at the Niagara-on-the-Lake Hilton Garden Inn can use the gym or the hot tub. A 24-hour business center and free on-site parking are also available. The Great North American Grill at the Hilton Garden Inn is open daily for breakfast, lunch and dinner. The hotel also features a lounge and 24-hour convenience store. Evening room service is featured.

Score from 852 reviews
Superb

8.7/10

Rooms: 118

(Search)
Address: 500 York Road, Niagara on the Lake L0S 1J0 map

(Map)

Hilton Garden Inn Niagara-on-the-Lake - Photos

What people say

Lovely room with a very comfortable bed, and we were lucky to be overlooking a wooded area (rather than the car park and highway) Very friendly and helpful staff. Coffee/tea-maker, fridge and microwave in room. friendly staff the pool & fitness center was good big and spacious rooms the backgarden was nice Good location to Niagara Falls and Niagara-on-the -Lake Free Wi-Fi and parking.
all reviews » I loved the whirlpool bathtub and king bed! Nice pool, and patio area. We had a delicious meal at the hotel restaurant, but quite pricey! Location was handy for getting around. We came to see a Shaw Festival play. We chose the Hilton because of it's reputation, location and price. The staff were helpful with recommending a great spot for dinner. The location was good, very accessible from major highways. Very professional and friendly staff. Clean, excellent services and facilities. Reasonable price range. Hotel was nicely appointed and located fairly close to both Niagara-on-the-Lake and the Falls area. Room with hot tub was a very nice feature for a reasonable price. Cleanliness and room decor. Keurig coffeemaker in room... So nice to have good coffee! Best of all, the bed was so very comfortable as well as the pillows. Great access to the QEW... Close enough but away from the hustle and bustle of Niagara Falls and the inflated costs of staying in Downtown N-O-T-L...!!!. The quality for the price. Cannot be beaten. Friendly staff, allways apples and cookies for anyone, plus tea. Everything very well done. It was one of the more quiet hotels that we have stayed at. The room was well layed out and the bed and pillows were very comfortable. Very clean and reasonably priced for Niagara-on-the-Lake. Close to the QEW and easily reachable. Comfortable beds, Hilton standards. CLose proximity and easy access to Niagara-on-the-Lake, free tea and coffee available 24/7, and quietness of facility. Very nice and comfortable room. Appreciated refrigerator and microwave in room. Would stay there again. Very friendly and helpful staff on arrival. Nice bar / restaurant and again staff very friendly. The location of the hilton allowed me to be. 10 to 15 min from either the falls or N-on the Lake. everyone was friendly and welcoming. Breakfast staff was very good and food was very good also. staff--pleasant. Breakfast--chef was friendly , informative, and had a fine sense of humor. Staff and service were excellent. Room was clean and very comfortable. Location is average. Nice room, bar & restaurant close parking, coffee & fridge in room, coffee in lobby. Quiet atmosphere, easy access to QEW and Niagara-on-the Lake, Very comfortable beds. Very clean modern hotel, very comfortable beds, free excellent coffee in the lobby. Rooms were very nice, had a crib for the baby and everything was spitlessly clean!. Very nice hotel and friendly staff. Room was spacious clean with proper amenities. The staff was very helpful and worked to make us comfortable and feel at home. Friendly staff that were helpful, very clean room and comfortable beds. cleanliness, room comfortable and clean. easy access from highway. modern hotel with all amenities at an excellent rate for the area. Room, restaurant, appearance of the facility, parking. pool with garden area, big spacious comfortable room. Very clean, comfy best, hotel staff very friendly. Comfortable beds, cozy room, friendly staff.. Pleasant, and good location for the price. Good very friendly Service from all stuff. Nice Room everything was clean and fresh. EZ check in, breakfast buffet was good. Appreciated the good customer service. The staff ,the location,the design. Friendly service, good restaurant/. excellent staff nice facility. Proximity to falls and town. The breakfast was wonderful!. great location and breakfast. Friendly staff & clean. Beautifully Landscaped. Location was excellant. Very friendly staff!. Convenient location. In the past it was a very pleasant place to stay and convenietly located for our needs. We are members of the Shaw Festival and travel to Niagara-on-the-Lake to take in several plays each year. it was very clean. Very quiet throughout our stay which was appreciated. Lots of towels. Liked the flat screen TV. We loved the homemade cookies! It was a nice touch. There was a problem with the hot water supply during our stay - apparently the cold, icy weather was causing the pumps to malfunction. Despite a couple of cool-ish morning showers, we still enjoyed our stay here, and would certainly come back. n/a. The electronic keys for our room needed to be reset by the front desk every day. They might want to check the key system to make sure that doesn't happen to other guests. Nothing displeased me and that says a lot. More vegetarian options at the restaurant would have been an asset. Not really close to area attractions. Niagara Falls is 20 minutes away, as also Niagara-on-the-Lake. Breakfast cost was too pricey. Bar closed early at 10pm when we would have quite liked a night cap. The bed just could not find my comfort zone. Nothing-really. Location is really only downside a long ways from niagara on the lake. no apparent ventilation in bath room, there was a grill that did nothing. There should be a switch with a heavy duty exhaust fan to turn on for humidity, odor and cover sound while you are in there. The Cold Weather. Some discussion took place on checking out, staff was not helpful about surcharge, said I should call letsbookhotel.com to straighten out the discrepancy. I stood my ground and said I pay the hotel and that she should call letsbookhotel.com to see if the mistake was theirs - it wasn't. The matter was resolved when the manager got involved. Pool is very small. The bed only came with two pillows and the it wasn't as comfortable as experienced in other hotels. In room coffee provision...suggest Keurig machine. Everything was perfect, what was there not to like............. Staff have no idea how to give directions or to help people find things. Their frame of reference is their experience. If they don't use it, they don't know it. Training would be nice. The restaurant wasn't very good but the dinner was ok. The breakfast took over 1 hour and wasn't very good. I would not bother getting breakfast there. Upon checking out the staff scared me by telling me my room was charged $300 when it should have been $100.. Honest mistake but you can't do that before I leave haha. Did not found any reason what not to dislike :). No continental breakfast included. I have not yet received a receipt, I need this to expense my company. Room was on 2nd floor with view right into the big A/C units and the back side of a wall, NO view at all. Wished the breakfast setup was a bit more accessible. The pool water was too cold for us. Rooms are comfortable but a little on the dark side, lighting could be better. Desk clerks really couldn't make recommendations for restaurants. Requested early check inn. Room was not available and did not feel welcomed to sit and wait or check in on paper and wait at the bar until room would be ready. A little too far from downtown Niagara-on-the lake. The only option for breakfast was an expensive buffet. Either offer a free breakfast or allow people to order from a menu. I had asked to have a bottle of wine placed in our room as we were there to celebrate our 52nd wedding anniv. and to be advised of the extra cost to do so. The desk staff said they knew nothing of the request. It was a little disappointing right at the start. We unfortunately were located on the 4th floor on May 24.Your other "guests" made sure that we were unable to get any rest until 3:30am with their loud, dispicable,rude and vulgar behavior.This was a terrible experience to be sure!!. Thought it was closer to Niagara on the Lake (town).

Online Booking Hilton Garden Inn Niagara-on-the-Lake

When are you thinking about staying at Hilton Garden Inn Niagara-on-the-Lake?

Check-in Date

Check-out Date

How do I book at Hilton Garden Inn Niagara-on-the-Lake?

Making your reservation at Hilton Garden Inn Niagara-on-the-Lake is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Hilton Garden Inn Niagara-on-the-Lake Room information

Room Type	Max	from
King Room [Room Information]	2	from CAD 147.87	Search
This room includes a microwave, refrigerator and coffeemaker. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Video Games, TV, Telephone, Tea/Coffee Maker, Refrigerator, Radio, Pay TV, Microwave, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom, Bath or Shower, Air Conditioning
King Room with Whirlpool [Room Information]	2	from CAD 175.77	Search
Features an en suite spa bath. It also includes a microwave, refrigerator and coffeemaker. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Video Games, TV, Toilet, Telephone, Tea/Coffee Maker, Seating Area, Refrigerator, Radio, Pay TV, Microwave, Jacuzzi/Whirlpool, Ironing Facilities, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bath or Shower, Air Conditioning
Queen Room with Two Queen Beds [Room Information]	4	from CAD 147.87	Search
This room includes a microwave, refrigerator and coffeemaker. Room Facilities: Work Desk, Wake Up Service/Alarm Clock, Video Games, TV, Telephone, Tea/Coffee Maker, Refrigerator, Pay TV, Microwave, Ironing Facilities, Iron, Heating, Hairdryer, Cable TV, Bathroom, Bath or Shower, Air Conditioning

Amenities at Hilton Garden Inn Niagara-on-the-Lake

Shops

Souvenirs/Gift Shop, Shops in Hotel

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Swimming pool, Sauna, Jacuzzi, Indoor Swimming Pool (all year), Indoor Swimming Pool, Fitness Centre

Miscellaneous

Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Heating, Family Rooms, Elevator, Bridal Suite, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Parking on-site, Parking , Free Parking

Front-desk/reception area services

Safety Deposit Box, Newspapers, Luggage Storage, Express Check-In/Check-Out, Currency Exchange, ATM/Cash Machine on site, 24-Hour Front Desk

Food & Drink

Room Service, Restaurant, Packed Lunches, Kid meals (free/paid), Child friendly buffet , Bar

Cleaning services

Laundry, Dry Cleaning

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Activities

Golf Course (within 3 km)

Important information to guests

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Hilton Garden Inn Niagara-on-the-Lake Policies

Check-in

15:00 - 23:00

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB, Discover, MasterCard

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 18 years stay free of charge when using existing bedding.
All further older children or adults are charged CAD 20 per night per person when using existing bedding.
One older child or adult is charged CAD 10 per night in an extra bed.
One child under 2 years stays free of charge in a baby cot.
Maximum capacity of extra beds/babycots in a room is 1.

Deposit Policy

No deposit will be charged.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

VAT and city/tourist taxes

16 % Tax is not included.
Service charge is not applicable.
There is no city/tourist tax.

Internet

Wi-fi is available in the entire hotel and is free of charge.
Wired internet is available in the entire hotel and is free of charge.

Meal Plan

Breakfast is not included, breakfast menu is available and costs vary.

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Hotels near Hilton Garden Inn Niagara-on-the-Lake

White Oaks Conference & Resort Spa 4 stars

" Locker room was clean and relaxing with available steam rooms and dry sauna"

Residence & Conference Centre - Niagara-on-the-Lake 2 stars

" Very good lunch on the patio at a fair price"

Hilton Garden Inn Niagara-on-the-Lake
500 York Road (Niagara on the Lake) L0S 1J0

Hilton Garden Inn Niagara-on-the-Lake - Photos

What people say

Online Booking Hilton Garden Inn Niagara-on-the-Lake