Saint George Palace Hotel Reviews
5 Kosherinata Str. (Bansko) 2770

These reviews are submitted by guests who stayed at Saint George Palace Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I like almost everything there

Not prepared parking area


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Big rooms,comfortable,modern style,new furniture,Nice stuff...

I dont know what was wrong with water and was it on purpose,but there is no HOT water in all hotel!!!! In room water is very softly hot,i would say worm then hot. This was the biggest problem as when i wanted to make a shower ,it was all the time cold . Also heating in hotel was not on 4*level. Breakfast room was always cold and other rooms were cold also.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff - Service

Different Rooms, our Studio had 30cm tv, the other studio had 72cm tv. Hair dryer missing.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything was great

everything was great


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent solution

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I was impressed by room's size-around 30 sq m. In fact, it was the largest hotel room I have ever been to. The view from our room was fantastic- mountains:). In addition, the staff seemed very friendly and polite. Hotel's spa facilities-excellent as well as nice size swimming pool. In regards to our breakfast- lots to choose from: English breakfast, Bulgarian breakfast, banica, mekici, white cheese, cheddar, salaams, some veggies and fruits etc. I was very satisfied with everything and did not hesitate to recommend the hotel to someone on the street, who asked me for a nice hotel in Bansko.

Location: nice stroll to the city :)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

accomodation, spa center, mountain view,

No rent-a- bike, no phone in the rooms and appartements, and finnaly, smal but important detail - no lights above the bed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was great,we like the rooms and that the forest was close

they should put some chairs on the balcony...


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very nice spa and pool area Best value for the money


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Serenity, amenities, mountain view

A bit too far from the town, which however can be a plus.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice location, very friendly staff, quiet location and fresh air. The modern kitchen has everything you need.

Perhaps more emphasis on cleanliness. The freezer wasn't washed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very polite staff, family atmosphere, everything waz perfect


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

What an amazing location - sitting in the beautiful gardens looking up at the snow capped mountains was pure bliss! Smiley faces from all the staff just made the short stay perfect!

Having to leave and go back to work!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly Staff, good facilities.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was wonderful. I would particularly praise the receptionist, who greeted us late in the evening - he was smiling, cheerful and helpful. The rooms are spacious, bright and warm, and layout of the apartment is excellent. The view from any room is stunning. Bravo!!!

The only objections that I have, refers to coffee, ie coffee machine at breakfast and the lack of direct access to the spa area from the apartments, without passing through the reception.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The whole experience at st.Goerge palace is wonderfull.The staff is exrtemly polite and helpfull (they never say NO).The rooms and the facilities are extraordinary.The food is great also. All in all perfect.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We were in the apartment for 3 person. We liked the view to the mountain, the location that is upper on the mountain, it's quiet and relaxing, the spa, the big pool, the heated chairs, the fireplace at the entrance, the polite staff. The design of the rooms is very modern. We had all the amenities in the kitchen (we even had a dish washer). Bathrobes and slippers are provided on the reception. We had a problem with the terrace door it didn't close properly so the first day was a bit cold, but as soon as we complained they immediately fix the problem, and even offered us a different room

It was colder in the halls which is inconvenient when you go to the spa with bathrobes


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

St. George Palace is one of the best hotels I have visited in Bulgaria,everything was perfect, especially staff! They were very kind and friendly, always answered on every our request in a minute. Nice,large room with amazing view; all spa facilities without extra charge


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent spa area, position of the hotel, underground parking, staff kindly,tasty food

no trash basket in the kitchen area


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Spent a great time there , really had no complaints . loved the suits


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

New, well equipped, clean, comfortable

Difficult access due to terrible road condition leading up to the hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Spa and pool were pretty good, towels and slippers, were free, Staff was very kind and helpfull, Breakfast was very good, Rooms were comfortable.

Wi-fi was poor in some rooms. It could be better if breakfast started at 07:30 (This could be a problem in the peak season as gondola starts at 08:00)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Amazing indoor pool / jacuzzi / sauna / heated sunbeds by the pool- included in the price Great reception area Excellent pizza- delivered to rooms Decent gym Superb English-speaking staff Good breakfast

8am breakfast is way too late, gondola opens at 8am and if not there by 8.15am the queues are massive Lack of amenities in our room- no washing machine, kettle or pans Only 2 English TV channels- CNN and Sky News


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was very kind and helpful, the breakfast was nice, worth for the money. It is in a very nice area in the mountains

The spa was average


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location great view and quiet place,very kind and helpfull staff, nice spa and facilities good and quality breakfast.

Only negative was no internet acces at rooms and no reception phone at the rooms.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Looks much bather on the picture


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Cold swimingpool. No equipment in the kitchen


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

nice staff. value for money

WiFi signal was poor, inside of room was unusable. some rooms are without balcony, we had to change the room. have in mind that if you are in Bansko , out of winter season, most of the facilites / magazines are closed


Staff: 2 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 3 Services Comfort: 5 Comfort


Staff: 3 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 3 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 3 Comfort


Staff: 3 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort