The staff was excellent. Front desk and door men were Five Star My spa treatment with Becci was wonderful--she was perfect and loved every minute of my treatment. room service very good too
I would have like a full facility spa with wet area--was surprised that you did not have this.
Everything!
Everything the staff, the food, the service... It was all fantastic
Room was 15 minutes late being ready upon checkin
The Hotel View, its location, friendliness of the staff
As a muslim I had a problem in food, I hope I the kitchen was Halal or even kosher
Staff is very attentive, efficient and friendly. Spacious rooms with high end amenities and extremely comfortable with breathtaking view of the city and SFO bay. Exquisite food and perfect service. I felt pampered all the way.
Great location, close to the Union Square, but not too far from Fisherman's Wharf either. Very clean and comfortable room with great views!
Todo excelente 10 puntos
Staff attentiveness and hospitality were among the best I have experienced across the globe. We have no hesitation for our return trips to San Francisco.
We live in Hawaii and have our choice of world class hotels to choose from when we need a get away. The Mandarin Oriental has them bested by a wide margin. The staff and management is exemplary in the performance of their duties. Perfection!
The friendliness and service of staff is remarkable. The view from the rooms is most likely unbeatable as they are located on the 38th and higher floors of the tower.
Leaving the hotel
Nice service. Nice room
We had a plumbing problem with the toilet that I had to fix rather than waiting for hotel staff
