Bewertungen Cassa 45th Street - Eine Bewertung schreiben | Lets Book Hotel

Cassa 45th Street Bewertungen
70 West 45th Street (New York) 10036

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Eine Bewertung schreiben - Cassa 45th Street »

Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Big comfortable bed.

Dark room (but extra lamp kindly provided)


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Beautiful room, great location, staff was very friendly and sincere. Free upgrade to a king size bed (stated reason was that I'm 6'3" and the full bed I was originally slated for would have been problematic). WiFi ($15/day) was reliable.

Poorly placed power outlets (only on the desk, across the room from the bed) and a baby ironing board that you had to set on top of the desk to use, despite having space in the closet for a full sized ironing board (really frustrating).


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The hotel was clean, fair value (for NYC) and the rooms were a fair size for NYC too - the bathroom was a good size with a nice big shower. The bed was unbelievably comfortable & the room we were in was nice & quiet at night - despite being so close to times square!

complimentry wifi in the rooms would be good - $15 for 24 hrs for 3 devices can quickly add up & in this day & age wifi should be as standard. Our bill was also quite a bit more then expected on checkout - even considering taxes - have to go through the final receipt again but got a bit of a shock when I checked the credit card bill! about $150 I can't account for - but again, have to check the final receipt.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The Saturday staff was amazing!! So friendly & very accommodating.

I was dissapointed the terrace wasn't open Saturday night. The terrace was one of the reasons I booked Cassa.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Staff, location, great service

no hotwater maker in room; no free internet


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The hotel location and staff were awesome.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Friendly staff and the location was great

Would have liked a Better bar and lounge and tea and coffee facilities in room


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Before booking a read some reviews, some of them said the room was kind of small, but the room actually is a pretty good size (not too big but not too small for a NY room), with a small bar, a big shower, flat TV, and a very comfortable bed, desk with internet connection, chair and sofa chair. It's classic and elegant. It had an iHome. Love the fact that once you check out, the hotel can keep your luggage at no cost while you take last walk to the city.One 1/2 block from Time Squares, close to Fifth Ave. Personnel very friendly.

None


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Loved your staff. Stephanie Colovic was probably the nicest hotel worker I have ever met. Even before we arrived I called to ask advice on Theatre tickets and tourism. She actually stayed on the phone with me for 20 minutes helping me. I couldn't have been more impressed with her service. She really went over and above. Everyone who worked there was very kind and professional.

We really didn't have any complaints. You didn't have a restaurant when we were visiting but that didn't bother us because your location was so great. So we weren't too concerned.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Clean and well priced for New York. Rooms were very comfortable


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The customer service is amazing, the staff were very friendly, nice and very helpful.

The price of laundry was way too expensive. We had to pay 176 USD for 3 shirts and few underwear and sock which was insane.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

1. the location (3 minutes to 5th Avenue and 10 minutes to Times Square) 2. the bed and pillows were really comfortable 3. the staff were excellent

only one shortcoming - the lack of cupboard/drawer space....but that didn't spoilt the holiday


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Staff are very friendly and helpful.

AC is noisy so I had to turn it off.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Great location, very friendly helpful staff

No free WiFi in room (paid was available in room and it was free in their terrace area)


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The staff. Very helpful and friendly.

Hot water was not consistent after 9:00am for showering. Some bags of trash and towels were the hallway all day and into the next day when we first arrived.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The staff couldn't have been more accommodating to every request. When they ran out of regular coffee pods for the Kuerig coffee pot in our room, Patrick, at the reception desk, was apologetic and immediately sent up a complimentary pot of coffee with a promise of another the next morning! The location of the Cassa was perfect for us since we were there primarily for the theater, and we found perfectly fine places to eat within walking distance. We would definitely return!

The lighting in the bedroom was a bit too dark to our liking. We found the white leather seating uncomfortable....we would have preferred a couple of upholstered chairs in the room.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

beyond doubt , the staff were the nicest we had encountered in all our years travelling !! Helpful , courteous and friendly . I would stay there again because of them

Nothing !!


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Location and friendliness/ helpfulness of front desk staff.

Inadequate storage in room for more than a 1 or 2 night business trip.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Rooms were very comfortable and the staff was great

No work out facility at the time I visited. They were in progress of rebuilding. Also need something in room to display television channels....especially during march madness


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

We really liked the hotel and our room. The location close to the Times Square and 5th avenue shopping was perfect for us. There was a nice cafe right next doot to the hotel where we had breakfast.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The location is very convenient, just a few blocks from Times Square. The room (upgraded to Executive) was large enough and the bathroom was very modern and beautiful (above all the shower). It is not a big business hotel, more a "boutique" hotel.

In the room there was just a very small closet, so we had to keep our clothes in the suitcase. We did not have breakfast there as the price is quite high, and the lounge at 10th floor is not so beautiful, with a strong smell of sausages


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

I had a great customer service experience in Cassa hotel! They didn't have the room I booked so they upgraded me executive roome with no extra cost. Staff is extremely kind and helpful. I liked my stay very much. And location is perfect for travellers in New York.

Really none.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Excellent Location

Very small bed No free wifi


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The room was comfortable. The staff professional. The location was great.

The breakfast staff was over whelmed. The service slow and food not great. Skip it and go some place else.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Fantastic location, lovely room and extremely friendly and helpful staff.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Location and access to what I wanted to do .

The noisy repair work just outside the entrance to the hotel. The swing doors are too small and difficult to go through with luggage.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Shower


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

- Room size is comfortable. - All basic essential things are made available. - Good house cleaning.

- Noisy air conditioner when switching to heating mode. - Sound proofing of the room can be improved.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

location, clean,clean , clean !!!staff very helpful

wish the downstairs restaurant was opened


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

My stay at the casa hotel was a pleasurable experience. It was was all that I thought it would be. the staff were very accomodating and the room was lovely and clean. I would return here again for my next visit to NYC.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

-Fantastic location-5 minutes from Times square, a short walk to Central park, prime location yet nice and quiet -Staff so friendly and courteous- they couldn't help enough -Generous provision of good quality toiletries each day -We were offered an upgrade on arrival and a lovely bottle of wine for my partners' 40th Birthday, the staff also helped to decorate the room at my request-they did an exceptional job! -Quick check-in and check-out -so easy to get a taxi when departing and the hotel even has a taxi service to the airport -free wi-fi in the Lounge -I recommend this hotel and would gladly stay again, great memories

-No tea/coffee making facility in the room (may be a European thing but I missed it nonetheless) -renovations are currently taking place so scope to take a drink in the evening was limited which was a pity


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Large junior suite. Loved the shower water stick.

Didn't like lack of service. No room service. Didn't like location -- staff told me that I'd have to walk three blocks to 8th ave for a liquor store. In the future I'll stay on 8th ave for half the price.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

This hotel has been a pleasant surprise to us. The location is fantastic and the hotel delivers exactly what it promises: honest facilities and service at a fair price. Also, the shower is incredibly good! The room is extremely quiet . Strongly recomend for a couple on vacation.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The staff was friendly and helpful, the room was modern and comfy, the location was excellent, the deal through booking.com was great

the lighting in the room was inadequate and hard to find the switch on one


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Room size was good for New York City!

Lobby


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

We got upgraded to a suite so felt we had plenty of space. The bathroom was very new and very nice. The bed was enormous and the mattress was great. We slept really well. Friends had told me I could expect a view to a wall, but we had view to the streets and could see a snippet of a far away horizon. We really enjoyed it and would come again.

The restaurant area was being renovated, so we never had our meals at the hotel. Also, internet access was free on the 10 th floor, but in the rooms you had to pay an extra 10 dollars.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Bathroom and shower were awesome. Bed comfortable. Elevator very fast. Location. Staff.

Chairs in the room, not comfortable. Room floor cold.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Reception staff were very friendly and were happy to help with any queries, whether hotel related or generic questions about out days out in the city.

Coming home


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Staff was absolutely great!! (Stefanie, the concierge, was especially professional and very friendly. Helped us around town and even helped us get discount tickets to a play). The rooms are fairly big and very well decorated. Great location, just 2 blocks from Times Sq and the subway.

Expensive Wifi. (Never could really understand why you get free wifi at a cheap hostel, but have to pay for it in a 5-Star hotel...) Expensive breakfast, but there are a few cafes just around the corner.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Clean Good price

The bed


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The rooms were smallish but comfortable and well designed.

The restaurant on the 10th floor was a big disappointment. No charm whatsoever, and over priced. Would have preferred an area with just continental breakfast fare: bagels, toast, coffee, danish.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Overall everything was great!

The price


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Excellent friendly desk staff, beautiful large room and bathroom, best breakfast I have had in New York served on the 10 th floor Terrace.

Can't think of anything.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Staff from each area of service were excellent and could not help enough. The room was spacious, good quality and well resourced. The facilities were much better than I expected for the price we paid. I would definitelys tay ehre a gain on a second visit to the city.

Whilst the restaurant is under refurb it was disappointing not to be able to get a hot drink whenever you wanted one or have access to food at any point in the day. It would not put me off returning though.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

bed comfort, staff was so nice


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

We arrived at the hotel about 3 hours before check-in to drop off our bags but to our surprisement, our room was avaliable and we even got an upgrade because someone cancelled! The room was small - as any hotel room is in nyc but I could tell right away it was very clean (hard to find in nyc). There was no view but for the price (approx. $200/Night), I did not expect one. Staff was extremely pleasant and helpful - 5 stars for customer service. This was my boyfriend and my 4th overnight trip to nyc and I would rate this hotel 2nd out of 4, not bad for being the least expensive.

The bed appeared broken-in more than I would have liked, sunk down quite a bit when sat on.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

They were nice even though we asked them a favor at 3am


Hotelpersonal: 4 Hotelpersonal Sauberkeit: 4 Sauberkeit Preis-Leistungs-Verhältnis: 4 Preis-Leistungs-Verhältnis
Dienstleistungen: 4 Dienstleistungen Komfort: 4 Komfort

Convenience to midtown Manhattan

Room was rather small.


Hotelpersonal: 4 Hotelpersonal Sauberkeit: 4 Sauberkeit Preis-Leistungs-Verhältnis: 4 Preis-Leistungs-Verhältnis
Dienstleistungen: 4 Dienstleistungen Komfort: 4 Komfort

Location. Friendly and helpfully staff

Very small room


Hotelpersonal: 3 Hotelpersonal Sauberkeit: 3 Sauberkeit Preis-Leistungs-Verhältnis: 3 Preis-Leistungs-Verhältnis
Dienstleistungen: 3 Dienstleistungen Komfort: 3 Komfort

The location & design

The staff is lazy and forget to do the job I released the bed was too bad seem to be not clean

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Sehenswürdigkeiten in der Nähe

Airport
La Guardia Airport 9.26 Km
Newark Airport 17.23 Km
John F Kennedy Airport 21.48 Km
Westchester County Airport 41.56 Km
Convention Centre
Penn Plaza Pavilion 1.09 Km
Jacob K. Javits Convention Center 1.82 Km
Metropolitan Pavilion 2.14 Km
Institution
United Nations New York 1.38 Km
Sotheby's 2.64 Km
Landmark
Times Square 0.34 Km
New York Public Library 0.48 Km
Chrysler Building 0.75 Km
Empire State Building 0.94 Km
Madison Square Park 1.64 Km
Washington Square Park 3.13 Km
Monument or Landmark
St Patrick's Cathedral 0.53 Km
Museum
Rockefeller Center 0.44 Km
Madame Tussauds New York 0.52 Km
Museum of Modern Art 0.68 Km
Pierpont Morgan Library 0.82 Km
Cloisters Museum 2.96 Km
Metropolitan Museum of Art 3.01 Km
American Museum of Natural History 3.3 Km
Guggenheim Museum New York 3.52 Km
Park
Bryant Park 0.32 Km
Wollman Rink 1.41 Km
Central Park 1.6 Km
Gramercy Park 2.07 Km
Hudson River Park 2.97 Km
Popular area
Top of the Rock 0.35 Km
Buddha Bar NYC 2.94 Km
Greenwich Village 2.98 Km
The Meatpacking District 3.25 Km
Shopping Area
Saks Fifth Avenue 0.48 Km
Macy's 0.9 Km
FAO Schwartz 1.14 Km
Barneys New York 1.31 Km
Stadium or Arena
Madison Square Garden 1.17 Km
Chelsea Piers 2.45 Km
Theatre
Broadway 0.38 Km
Carnegie Hall 0.98 Km
Train Station
Grand Central Station 0.78 Km
Penn Station 1.2 Km
Underground Railway Station
Columbus Circle 1.3 Km

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