Cassa Hotel 45th Street Bewertungen
70 West 45th Street (New York) 10036

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Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

location is the highlight of the hotel. Very friendly staff!

The room is overpriced


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Great location. Well-appointed, clean room

Would like free wi-fi in room.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

location was awesome!!! room was comfortable! bathroom and amentities great! Loved the shower!


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Staff were very friendly and helpful, room size is fair comparing to price, location is excellent in the middle between time squire and fifth avenue. Definitely going back there f I am in New York

Nothing


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The staff especially Eric.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Location was fantastic and hotel provided good solid services and comfort

We chose the hotel because it was supposed to have a gym but by the time we actually travelled there the gym was under renovation nod not available. My friends tried to find the facilities that were somewhere around the corner try could access, but could not find them.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Central location. Helpful, friendly staff. Quiet. Comfortable bed.

Small room. No coffee or tea making facilities in room.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

great location

no tea or coffee making facilities in room no free wi fi in room


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Breakfast


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The location , the style of the hotel, I would def go back..

There was some of it getting work done so some of it was closed off but because of the location it was near food places so didnt matter if there was no restaurant in it.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The whole place was lovely. Easy to get to all ammenties. Great location. Lovely staff too.

Couldn't get on the internet.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

We loved the location the very friendly staff and the modern style of the hotel

Nothing


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Very attractive rooms

No dislikes


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Liked staff at check in. Good location.

Noise of air conditioner


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

friendly, helpful staff and A comfortable hotel in an excellent location.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Cleanliness Comfort

Business Center - charge for printer abd computer was unnecessary


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The location of the hotel was very good. The bell boys were extremely helpful. It is a clean hotel.

I reserved a room with two beds and then told I could not have done that online. There very few extras at this hotel. No room service. Restaurant is really only for breakfast and very pricey.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Thanks to Stephanie, she was very polite, other guys also were just perfect. Great location, 5min to Time Square and 5th avenue.

Internet was charged separately. A bit expensive for my taste.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Excellent location close to Times Square. The bed is so comfortable & the rooms overall is very modern with lovely toiletries, robes & slippers supplied...which was a real surprise as the hotel is very very reasonably priced for nyc. The staff were very helpful too. We got to the hotel around midday & our room was ready...which is always nice after a long flight.

Really disappointed at the cost of wifi...$15 For 24 hours!!


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Great location, next to Time Square, and Fifth Avenue. Service was excellent.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

the days that i stay it comfort and quiet. great location, friendly and helpful staff.

NO free wifi provided to guest. when next room using the shower there are lots of noise.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Helpful friendly staff! Comfortable bed/pillows Loved the 10th floor terrace for breakfast and drinks


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

cleaness, professional and friendly staff , great location.

nothing to be said


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Great location and helpful at reception.

Small rooms but comfortable. No outlook.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

In is near the theatre district


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Location is good, the fact that you can book in at anytime and have immediate access to your room, Eric at the front desk are giving guests very good customer service, bathroom and shower facility are great,

no free wifi, breakfast not good value for money, breakfast could be included in hotel asking prices for what they are offering, double bed is very short and narrow, no free coffee or tea available in the room,


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Hospitality Lcation

Room Size


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The location close to Times Square made this trip very convenient. The staff was friendly.

I wish there was an exercise room on location.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The staff are so friendly and very accommodating. The bathroom is generous in size and very modern and bright.

Rooms are a bit small in size (we were in Grand Deluxe) and also not enough lighting at night time.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Comfortable bed Very good staff and service

Small room Small wardrobe No restaurant or bar No coffee making facility


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The staff was amazing. Hotel was lovely. Location was excellent for getting around!!

No wifi included in the room. We were more than pleased with our stay though!


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

High quality fittings, plenty of space in Executive Room. TV and radio were top quality. King size bed and linen were fantastic.

No tea/coffee making in room.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

location, confort, space room

price and no free wireless


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Staff was great. Rooms were very nice and spacious. Can't beat the price and the location.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The staff were exceptional, especially the concierge. Highly recommend the Cassa. Great location, central to everything. As I stayed for 12 days my room was upgraded which was just lovely and made it all more enjoyable.

Accommodation in New York is just very pricey, I did get value for money with my accommodation, when compared to other comparable hotels.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Everything! Location, friendy and helpful staff, great rooms, attention to detail! Perfect!

My only complaint- the pillows too soft...i was using 4 to sleep and still felt too low on the bed but that's if you like sleeping a bit propped up....otherwise no negatives


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Very quiet at night. Very well located. Very friendly staff. Good air con.

Lack of storage space. Rooms are small.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Everything was great,hotel,workers in hotel,citiy,place of hotell,all great 5++++

no free wifi


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Location is excellent Hotel is bright and modern Staff were v friendly and helpful Comfortable beds, excellent showers Terrace is nice for a drink on a sunny evening

We stayed for a week in 2 rooms classified as 'superior doubles' - there was only a tiny amount of wardrobe /storage space so we had to keep our clothes in cases- a real pain!. The windows of both rooms were v dirty. WIFI v expensive


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Excellent location to Times Square and restaurants and theaters. Modern and clean. Nice minibar and toiletries. Umbrella service was great to have on our rainy weekend. Nice robes.

Room size is very small. No shelves in the shower to put any toiletries or soap etc. no hooks on bathroom hooks on wall to hang towels and robes. No coffee or tea making facilities. Tiny tabletop ironing board with no surfaces to put it on.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Staff behaviour Close to city centre Comfortness Cleanliness


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Well located, friendly staff. Lovely clean modern bathrooms and comfortable beds.

Rooms a little small, even after an upgrade, Restaurant / lounge very good for breakfast, but quiet/soulless in the evening.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

We enjoyed our stay at the Cassa hotel. I can not comment on the standard room we should have stayed in, because we were upgraded to an exec room which was very nice especially the size of the bed it was very much appreciated. The location is perfect, close to most things we wanted to see. The staff were very helpful, it was our first trip to New York we definately want to visit again and yes we would stay at the Cassa hotel again.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Great location near Times Square. Comfortable, clean hotel with very friendly staff

Nothing


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Location, stuff, calm (no noise at all - very good insulation). The initial price was too high, but if you have the chance of having some promotion price, it is highly recommended. The room was very clean, the bed and the linen of high quality - very comforting after long walks in NY city.

No free Wifi, no breakfast included (but you can easily find a place to have breakfast just in two steps from the hotel - the breakfast in the hotel is unreasonably overpriced)


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Great location. Great staff!

Hard to spot entrance from street.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The shower did not drain form the time we arrived. Had to turn off multiple times when in it so the water did not overflow the 2": lip and flood the floor. We weere told they would make accommodations for us. When we checked out the man was very nice, but stated he was not aware of an issue, (maintenance did come to room so should have been documented) and had no authority to accommodate us.


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Big comfortable bed.

Dark room (but extra lamp kindly provided)


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

Beautiful room, great location, staff was very friendly and sincere. Free upgrade to a king size bed (stated reason was that I'm 6'3" and the full bed I was originally slated for would have been problematic). WiFi ($15/day) was reliable.

Poorly placed power outlets (only on the desk, across the room from the bed) and a baby ironing board that you had to set on top of the desk to use, despite having space in the closet for a full sized ironing board (really frustrating).


Hotelpersonal: 5 Hotelpersonal Sauberkeit: 5 Sauberkeit Preis-Leistungs-Verhältnis: 5 Preis-Leistungs-Verhältnis
Dienstleistungen: 5 Dienstleistungen Komfort: 5 Komfort

The hotel was clean, fair value (for NYC) and the rooms were a fair size for NYC too - the bathroom was a good size with a nice big shower. The bed was unbelievably comfortable & the room we were in was nice & quiet at night - despite being so close to times square!

complimentry wifi in the rooms would be good - $15 for 24 hrs for 3 devices can quickly add up & in this day & age wifi should be as standard. Our bill was also quite a bit more then expected on checkout - even considering taxes - have to go through the final receipt again but got a bit of a shock when I checked the credit card bill! about $150 I can't account for - but again, have to check the final receipt.