Hey, the key pick-up was Cheltenham! I used to live there and had forgotten how nice it was. Old school mammers and full of charm. Apartment was just as described by Suzanne and fully equiped. The only problem was getting the grill to work - never had one before that only works when the door is closed! - Great location and so much more pleasant... was die leute sagen » than a traditional hotel with guests arriving and departing at all hours.