The service was the best I've experienced anywhere.
Nothing was too much trouble and I've stayed in many 5* hotels especially in London. This was as good if not better.
The hotel was beautiful too. The rooms were gorgeous. We had a feature room. With huge shower and late bath in the room. Which was fabulous. Beds were amazing. Breakfast in bed. Newspapers etc on a Sunday morning there is perfection.
All over a fabulous place. And the staff are its biggest asset. Great cocktails too. Good bar - Anonymous
Guter Standart für ein englisches Hotel. - Christel
We chose Thistle Cheltenham because a few weeks earlier we had stayed in The Atlantic Tower - Thistle in Liverpool and enjoyed our stay so much we looked for the Thistle name for our visit to Cheltenham. Excellent in every respect. The room was easily on a par with Liverpool (except no flat screen TV but this was not a problem). Before we went down to breakfast we had a free swim, Jacuzzi and sauna. - Peter