As a regular traveller, who stays in many hotels, Kim and Mark are a highly professional management team, who accurately know, how to put the customer first! From the moment of arrival, to our reluctant departure, we were hosted by true ambassadors of Blackpool, who made our stay,both a pleasureable and memorable occasion. I would highly recommend ... was die leute sagen » this hotel, and cannot wait for my return visit. - It was a great place to stay. The owners Kim and Mark along with their staff were wonderful. We were made to feel welcome from the moment we arrived till we left. They all went out of there way to be helpful. The hotel was clean, the food was lovely homecooked northern grub.. great!!. It was great to have the choice to have your room serviced daily or not, this enabling you to have a lie in.