Our stay was great, staff was frendly and polite, and breakfast was excellent! Location is very good for visiting most popular museums.
Good location, breakfast, friendly staff
Typical outstanding Hilton high quality . . . everything from staff to room.
Such a good hotel needs a swimming pool.
the excellent rooms and the mainly very helpful staff.
poor staff awareness at breakfast time on sunday when they were busy. people were not being taken into the restaurant in the correct order. Also the breakfast room was too small for the numbers
Excellent service and good location
Air condition not adequate
It is unacceptable that the hotel charges 17 euros for the gym when the client as a room rate of 300 euros/night. The hotel excuse is that they manage it. Well, the Hilton in Dublin does charge any fees even though it is not manage by them and that it is located 1 mile from the hotel. This is most ridiculous thing I ever heard in all my travelling years.
easily accessible to everywhere
Very comfortable bed. Breakfast was good however coffee was not to standard. Housekeeping double checked the room and call us back after we thought we may have left our house keys in the room.
Not a lot of space for luggage, really think whoever designs hotel rooms should think about what guests bring, foremost luggage! Great big desk, very nice, but glass topped and not really what you want to put your suitcase on. Surprised that a 5 star hotel does not have a pool, no shoe shine machine or ice machine (although an ice bucket was brought to our room after our second call).
The breakfast was excellent as were the staff in the breakfast room.
There was no hairdryer in the room. A little thing but my partner needed one. I rang reception who took a long time to answer. They insisted that there was a dryer in the room and we had to go through all the drawers before they believed us. Eventually one was sent up. We were also chareged for something from the mini-bar although we hadn't touched anything. This was then removed from the bill.
