People have complaints about the reception speaking English. We had no
trouble communicating with the staff, even given our limited Italian.
Also, if you want to hang out in Florence after check-out, they will
hold your luggage, which is very helpful. -
This hotel is very central and good value for money, better than the 4 star hotels we used in ... was die leute sagen » Rome and Pisa. Beds very comfortable, free water in the fridge and very friendly staff.