very clean safe hotel in an excellent location on Marine Drive
Great staff, great location, great room, great breakfast.
My room was on 29th floor. Great view, but very poor cell phone connectivity, to the extent that I had to come down to the lobby to take calls. The hotel offered to change rooms, which is great, but does not solve the problem.
the safety and security of the hotel.
Slow in serving in the tea area and lack of space to sit in the lounge
I liked. Almost everything
Did not like the bathrooms. Bath and shower screen were very congested. Inconvenient. Any one slightly bigger than us would not have managed. Was charged more than I was quoted. Reason????
Cieaness, very co oprative staff, good food quality swiming pool
Very good service. Nice swimmingpool. A very nice and silent sleep in a very busy city.
Unfortunately there is no terrase bar.
Very Good Staff Helpful. Good and Clean room Enjoyed my stay at this Hotel. Great Location Value for money
Amzing sea view.
Nothing exceptional. Just another good 5 star hotel. Nothing that stands out apart from the amazing view.
Location in central Mumbai View from the front and from the pool facility Clean and modern rooms offering all required facilities
Had to pay for internet connection The bar is not attractive to solo travellers
Views excellent .spacious room and planning.music boss system and tub t.v.
Bathroom shower and a.c noisy.a .c.cooling less even at 18 degree
One of the best I´ve ever stayed in! Got the upgrade for the Trident Club and it was absolutely worth it!
The staff, the service and hotel were excellent.
I spent one very uncomfortable and sleepless night due to furniture being moved in the floor above my room. After I complained the staff was extremely helpful. Additionally, the did not charge me for that night.
Amazing breakfast, pool ang gym. Nice view on marine drive, perfect location
Charge for wifi is high
Great food ! And great location.
Room furniture is not up to the mark
Experience in the hotel was fantastic.
The call centre of the hotel chain is appalling. Not efficient, they don't call back. It was very difficult to modify a booking.
Rooms, spacious clean and bright. Staff v helpful and excellent bfast choices
Internet charges ridiculous... ESP as wifi wouldn't work in my room. Just to use computer for 5 mins would cost 200 rupees
breakfast
the room wasnt ready until 1730
Everything
No free wi-fi. Most hotels nowadays offer free wi-fi, even much cheaper hotels.
everything
high price for breakfast and lunch
The staff are great and helpfull The rooms view The shower water pressure The hotel location The exercise room The rooms house keeping.
The pool was not clean The diner prices was too high for the given menu
Everything was amazing - the staff were all very friendly and efficient - nothing was too much trouble. The rooms were spotless and well serviced. The breakfast was amazing, along with the pool, spa and gym. A fantastic stay.
Nothing.
Everything! Friendly and helpful staff, clean room, well-equiped. Gorgeous breakfast, excellent restaurant. Possibility to take (for free) a shower in the evening after checkout if you have a night flight.
Our stay at Trident Nariman Point was amazing!! The staff always had these beautiful smiles, thank you all!
Nothing
cleanliness and staff Professionalism. next to the beatch.
away from malls.
Location, comfort, Courtney and general environment
The internet in room very expensive for a business hotel. More so because the rooms suffer from cell phone connectivity issue and the signals keep dropping which also deters a user to get connected to his own resources of internet.
Fantastic hotel rooms very comfortable new and elegant you have everything you need.exellent bathroom.really nice breakfast
Club floor facilities. We upgraded
Smells and slums
This hotel was absolutely wonderful. The service was excellent, the best service I've had from a hotel in years. The rooms were immaculate, equipped with all comforts. The bed was extremely comfortable and felt like a big hug every time I lay down! Swimming pool area was also very nice and the views from both sides of the hotel are lovely. Would highly recommend a stay here in Mumbai.
The Wifi was at a charge of 990 INR for 24 hours. I really think Wifi should be free of charge in a hotel such as this - or in all hotels for that matter!
Excellent stay, wonderful staff and flexible managment.
everything in the hotel is above superior.
the one and only in mumbai is tridnet nariman point.. i like staff,location by the sea, the club room with sea view,the spa and pool area, i love the frangipani resturant,i love the breakfast in veramdaj, i strongly recommend tridnet nariman point
NOTHING AT ALL... and when i said that i mean it.
The friendliness of all the staff and their attention to detail. Nothing was too much trouble and you simply had to ask for anything you needed.
Being accompanied into the public toilets in the reception area was, in my view, an unnecessary invasion of privacy. I am perfectly capable of putting liquid soap on my hands after using the facilities.
very nice hotel in the excellent location.
i am ready to pay for some extra services, but that was to much.... internet: $10 for 1/2 hour, pint of local beer same price.....
Everything after I entered hotel till departure except the things which I have written in other column.
They could not arrange two single beds. I was travelling with my colleague.
all aspects are perfect
Genuine five-star hotel with attentive staff and all facilities
The room rate is already sky-high so all the extra charges rankled a bit. 200 rups just to check in online for the flight home was particularly greedy. Should have been complimentary in a 'luxury' hotel.
Fantastic service and in a good location. I was there for work and chose to stay in most evenings and eat in one of the three restaurants. They were of a good standard, however they are pricey (by Indian standards), although still significantly cheaper than the west. Central, excellent security, wonderful service.
Don't use the hotel car, it's ludicrously expensive. Much easier to get the door staff to get you a cooler cab - you can hire them for Rs300 an hour.
- Cleanliness - Housekeeping - Location - Staff
- Night life - the Lounge - Internet Support
The excellent service levels far exceeded my expectations. A beautiful comfortable hotel with all the amenities.
We liked that the staff was very supportive and helpful. We have a small kid with us and the staff had provided all the goodies for the kid as well, like the samll bathing gown for the kid , johnson baby kit etc,
clean , quite comfortable and great service
Non Muslim food ( such as pork )must be specified clearly because not all can read and understand English
Summing in few words Over all its excellent for its location
After coming from breakfast Your body is full of food smell Hope u can improve this
The deal Room Value for money
Great service, friendly environment, excellent food.
Welcome.hospitality.view.food
its customer friendly curtesiesanfd smiling and caring approach of the staff
Sea facing
- The booking for me was changed from Trident to Oberoi. - Stay was peaceful
- The airport pickup charges where not defined and they seems to be very high compare to international standards.
Appreciation for the quality of service hotel offered me the days of my stay I enjoyed the peace and quiet I needed, offered in all the facilities of your hotel. This definitely added to the excellent service of the staff
Staff
Bathroom in the room too small and a major design flow. Would have been better without the bath tub which is impractical.
