The location
Room smelled -- carpet was filthy. Smoking should not be allowed on the balconies. Smoke drifts to nearby balconies.
The location at sea is beautiful, we had a room at the seaside, which was the best possible at the lodge.. Beautiful room and large.
The service in the restaurant did not meet the appearance and the price-level
Loved the view from our room and how comfortable the beds were. The reception staff were pleasant and helpful.
How gushing one of the staff in the reception lounge bar was.
Staff were very helpful, courteous and knowledgable
end of season, needed painting and some care
The view from the balcony was awesome. The room was quiet, nicely appointed and spacious. The restaurant was the best meal of our trip, with the very best view. Free shuttle to Quadra was great. Staff was very helpful.
The exterior lights kept us from sleeping with the balcony door opem and should be turned off at night. The fitness center was very poor. Better to not have one. It would have been nice to have a laundry onsite. Outside of building could have used some cleanup, but none of this took away from the quality of our stay.
As usual, the food was great and the staff were very helpful and friendly.
We were in room 221. The soft furnishings all look fairly new, but the carpet is pretty tired, as are most of the fittings and fixtures. There were lots of large cobwebs around the windows and the balcony could have used a sweep. It's time to stop relying on location on great staff and update this place!
nice staff
tube tv's and big heavy key
We loved the location and serene atmosphere of this hotel. Particularly liked the hot tub, tennis courts, taxi to the other side.also we had a beautiful gourmet meal in the restaurant our steak was cooked to perfection and the staff were very attentive. Great stay thoroughly recommend staying at this hotel.even accommodated us with a kettle important for early morning tea.
Nothing.
Everything! Relaxing and professional.
Nothing!
The location was great. The main lodge had great views
The lodge and room furnishings and decor are dated
The seaside setting is lovely, and Painter's has activity packages which take full advantage of the natural resources which surround it. Taking the shuttle over to April Point on Quadra Island is a fun option - and yes, cruise-ships, tugs with their barges, fishing boats and pleasure craft all add to the charm.
The bartender didn't seem on top of his job. (Martini served as a long tall drink, Cinzano drizzled into a glass full to the top with ice, no twist of lemon as requested.)
The staff were excellent and made us feel so welcome. The location is fantastic. The food was really good
Absolutely nothing
Beautiful location Friendly staff Great facilities
Nothing
Friendliness of staff Several buildings and not one large one
The view of the ocean
loved the boat shuttle to sidter hotel
Very nice and comfortable pleasant staff beautiful settingwith ferry to April point sister hotel
environment beautiful
Very peaceful. Lovely scenes: the dawn sky and cruise ship at night. Excellent food in restaurant.
The room was comfortable and well-appointed but the carpet needed attention.
Everything
Great location
Slow service in bar
Pool/hot-tub were great. April Point Connector is a wonderful bonus. Chris in the lounge/restaurant is a great asset for the facility.
All good.
Quiet and cosy.
Room was smelly and old!
The thing that impressed me the most was how well the front desk people handled a rather difficult customer, as I waited to be served. All other staff that I encountered were very accommodating and helpful. The facilities and setting were also impressive. Thanks for a great stay. I hope to revisit with my wife.
nothing, thanks.
facilities. bar, restaurant, shuttle, adventure options . staff , the adventure challenge for kids.
nothing
very nice place to recover with a lot of atmosphere.
no wifi in the rooms.
We loved the nature-rich location and the quiet comfort offered by the lodge.
Without air-conditioning, the rooms were a bit warm at times and the water for the shower was randomly scalding to ice cold.
Situation excellent,free ferry to sister hotel,excellent facilities for a range of outdoor activities
Food expensive,lack of storage space in room,cleaning,average-took away soap on first day and did not replace! Ditto with shampoos and coffee
I like that the staff was very friendly and helpful. Or room and balcony was pretty private. The view was amazing.
I did not like that I was told brunch was at 10 am. I skipped dinner the night before and was very hungry! The brunch did not start til 10:15! All the good was set up when we got there before 10..... I had no idea what the wait was for, but that was disappointing
Very comfortable atmosphere
Lack of parking spaces
beautiful views and great food!
Large loft room, very clean and somewhat rustic, but definitely not roughing it! It is very lovely and very scenic resort and area.
The smoker on the deck next door!
Accommodations. Fishing, organization, staff front desk, and in fishing area, guides
Food services below standard
Location view from lodge relaxing
All the meals where excelent and nicely decorated. The atmosphere was great. The lodge is layed on a wonderful and peaceful place. Good idea that guests can also use the restaurant and spa of the april lodge.
The rooms could do with some renovations (f.e. new carpet)
Great Staff, great location and the food at the resort is Awesome. The Ferry to April Point is a great little ride and the Captain of our Ferry was knowledgeable and very Friendly.
Getting a little worn, still comfortable enough just a little on the well used side.
The location.
Can't think of anything in particular that we didn't like.
The quiet and the waterfront
The surprise billing.
View was spectacular. Our room looked over the docks, so it was fun to watch the fishing boats return, and the catch being weighed and cleaned.
The rooms are getting tired
Great location on the water
hikes in elk park and along Campbell river, boat to april point
Fishing and handling of the fish afterwards
a beautiful place for an amazing price. the outdoor staff were very helpful
Loved all the wildlife we saw. The orca's were very special.
Nothing but a little hard to find.
The staff - best group of staff without exception! Rooms were very comfortable and clean. The food was good too, but it was the staff that made our visit enjoyable.
The WiFi - very poor connectivity
THe pool very nice sauna very small but good ambience excellent,,,noise factor excellent,,,,Parking very good,, I loved the rustic rooms,,,
bookins.com did not say if room was garden or ocean front thats important===== The alarm clocks went offf in other rooms twice===would have housecleaning staff disable alarms in each room at cleanup
Good get-away and good value for you rmoney. A boat ride over to Quadra helped to make our stay very pleasant.
Can't think of a thing.
Venue,food,staff.
Loved the scenary and being able to take the boat over to April point
Some staff weren't as "hospitable" as past visits. Service in pub, lounge & spa, was "so-so". Some staff did not appear to enjoy their job/didn't give a dam type of attitude.
Need to have more food available for 6 am fishing trips.
