The location was fabulous and the Lodge was great. We stayed in a loft with kitchenette and the views from the balcony were amazing. The bar was good and the food was nice, the accommodations were comfortable and quiet. Underground car park was great and included in price. Banff is stunning, go there, you have to experience it once in your lifeti... was die leute sagen » me! -
During the entire evening of my stay in Banff there was a power outage in the city following the Alberta floods. The hotel's response to this situation, by way of a lit fireplace in the lobby, presence of extended staff, help with carrying luggage up the stairs and generator lighting in the passageways was noteworthy.