All staff absolutely superb - friendly, helpful and attentive, reception
staff and porters desk/concierge staff went out of their way to
ensure our comfort. Room has excellent ammenities, was well designed for
comfort and convenience and the bed was extremely comfortable. Location
for theatres and shopping could not be better.The hotel has a welco... was die leute sagen » ming
feel to it and feels "boutique". -
Warm welcome from Susan at reception, glass of champagne at check-in desk and nice handwritten card with chocolates in our room that night from Susan wishing us a pleasant stay in Melbourne. Very personal touch from a large hotel.